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Care Management

A dedicated team to support your treatment

The care management team is here for you. They help members with chronic conditions stay on track and get support for their treatment. These conditions include:

  • Asthma (pediatric and adult)
  • Crohn's Disease
  • Hepatitis C
  • HIV
  • Multiple Sclerosis
  • Oncology
  • Osteoporosis
  • Rheumatoid Arthritis
  • Transplant

Managing these conditions can be challenging. Treatment often means taking specialty drugs. These drugs are injected, infused or taken by mouth. They can require special storage conditions, such as refrigeration. It's a lot to handle, especially if you're just diagnosed.

Personal attention from a nurse

You'll have your own care management nurse to support you through your treatment. He or she can:

  • Give you information about your condition
  • Counsel you about your specialty medicine
  • Help you stay on track with your treatment
  • Alert you to potential treatment side effects and help you manage them
  • Connect with your doctor’s office and ask questions on your behalf
  • Help you avoid trips to the doctor’s office or hospital

Your nurse is there to discuss any questions or concerns you may have – and help improve your quality of life.

Get even more support

The care management team can also connect you to additional support resources such as:

  • Copayment assistance – various groups that offer assistance paying for copays or premiums
  • Aetna Case Management
  • Aetna Disease Management
  • Aetna Healthy Lifestyle Coaching
  • Aetna Women's Health Unit
  • Aetna Behavioral Health
  • Aetna Registered Dieticians
  • Community resources – Support groups, education groups, counseling

Ready to learn more?

If you take a specialty drug for one of these conditions and want to learn more about this extra nurse support, please call the care management nurse team. Our toll-free number is 1-866-237-3320.

This material is for information only. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Information is believed to be accurate as of the production date; however, it is subject to change.

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