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Your primary doctor and mental health

Your primary doctor or primary care provider (PCP) is in your corner to talk over anything that’s going on with your health, including your mental health. Not sure how to get started? These tips can help.

Your PCP can guide you in the right direction

If you have an established relationship with your primary doctor or PCP, it’s a great first step. Your PCP is that one point person who gets to know you and your health needs. They can listen to your concerns. Connect you to mental health specialists. Even get you started on treatment.

How to choose a PCP that fits your needs

Don’t have a PCP or an established relationship with one? It might be a good time to connect with a local practice and find someone you’re comfortable with.

 

Some tips to keep in mind: 
 

  • It’s OK to look for someone who is of the same gender or cultural background. You might find that will support you in your own health goals.
  •  Be prepared with questions when you call the office. For example:
      
    • How much experience does this provider have with mental health?  
    • Are there mental health services in-house? Or do they have a trusted provider they refer to? 
  •  Look for a provider whose schedule fits your own as best as possible.
  •  Don’t rule out a virtual provider. You might find the right fit online rather than in person.

When you’re ready to find a PCP, we’re here to help. Log in to your member website and use our search tool.

 

 

How to talk to your PCP about mental health

Now that you’ve chosen your PCP, you can use this checklist. It will help you prepare for a helpful, in-depth conversation about your mental well-being. 

 

Fill out all the forms your doctor requests.

Some are screening forms for depression and anxiety. So you’ll want to provide thorough, honest answers.

 

Write down your concerns ahead of time.

Detail as much as you can about what you’re feeling without judgment or assumptions. Be sure to write down your questions, too. It’s easy to forget them in a busy doctor’s office. And it’s not always easy to get answers once you leave.

 

Prepare a list of your medicines, and how often you take them.

Remember to detail over-the-counter medicine and supplements as well.

 

Explore your family mental health history.

Ask your relatives if anyone has felt constantly worried or sad, thought about self-harm or has had thoughts of suicide. This can inform your own well-being.

 

Bring a trusted friend or family member with you.

They can serve as an observer of how you’ve been doing. They can also take notes on your doctor’s advice.

 

Be sure to go into your appointment with an open mind. There are many causes of mental health issues. And there are many treatments for those causes.

More support for you

Aetna® offers mental health resources, like virtual care and in-person options, to help support the whole you.

 

 

Explore all mental health resources

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

This material is for information only. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Information is believed to be accurate as of the production date; however, it is subject to change.

Health benefits and health insurance plans contain exclusions and limitations.

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