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Mental health is a journey. So, whether you’re in crisis, just received a diagnosis or are looking to build everyday resilience, we’re here to help guide you to the right place.
When you need help right now, resources and support are right here for you.
Even if you feel OK emotionally, these tips can help you keep feeling your best.
If you’re in treatment or just received a diagnosis, we’ll help you navigate next steps.
If you have thoughts of hurting yourself or others, make your very first call to 911. The 988 Suicide & Crisis Lifeline is also available 24/7 by dialing 988 on your phone.
Nothing should stand in the way of your mental health. That includes your right to access quality behavioral and mental health care, when and where you need it. With virtual and in-person care options, you can choose what feels comfortable for you.
Confidential counseling by phone or video from the comfort and privacy of home.
MinuteClinic® offers virtual mental health sessions to support your well-being. When you’re ready, you can schedule a video visit with a licensed therapist of your choice to help manage stress, anxiety and depression. Flexible appointments are available 7 days a week. Terms apply.*
You can talk to a counselor or psychiatrist about concerns like depression, substance use, eating disorders or suicidal thoughts. Telehealth offers a variety of ways to connect. Learn about them, and how to get in touch.
When life gets tough, we’re here to listen. We can help you learn if you have symptoms of depression. And when you’re ready, talk with a licensed therapist of your choice. Psychiatrists are also available for a mental health evaluation and medication. Flexible appointments are available 7 days a week, including evenings. Terms apply.*
Are you struggling with depression or just not feeling like you? Online therapists, psychologists and psychiatrists are on call 7 days a week to talk things over. Wherever you are. Whenever you’re ready.
Connecting you to in-person counseling and treatment close to work or home.
It’s important to find a therapist who fits your schedule. And one that makes you feel comfortable. With our provider search, you can find a counselor, psychologist or psychiatrist who meets your needs.
Visiting your primary care physician (PCP) is another great option. They can get to know your concerns, recommend treatment and refer you to a mental health specialist. Don’t have a PCP? Our provider search can help you find one.
You can schedule mental health counseling appointments* with a licensed therapist for stress, anxiety, depression, and other life challenges. Appointments are available in person at select MinuteClinic® sites inside CVS® HealthHUB™ locations. Depression screening and support to manage your medicine needs is also available. Terms apply.*
Resources to support you and your loved ones
Whether you’re caring for yourself, or someone else, we’re here to help. Explore special resources for your unique needs.
Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).
Aetna and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health® family of companies.
Teladoc® is not available to all members. Teladoc and Teladoc physicians are independent contractors and are not agents of Aetna. Visit Teladoc.com/Aetna for a complete description of the limitations of Teladoc services. Teladoc, Teladoc Health and the Teladoc Health logo are registered trademarks of Teladoc Health, Inc.
This material is for information only. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Information is believed to be accurate as of the production date; however, it is subject to change.
Health benefits and health insurance plans contain exclusions and limitations.
Mental health counseling services are available for adults 18 and up. Available in select locations in AZ, CA, CT, FL, GA, IL, MD, NC, NJ, NY, OH, PA, TX and VA. Services are provided by a MinuteClinic licensed therapist within a CVS® HealthHUB™ location. Your payment responsibility may vary based on your insurance coverage.
Not available to all members. Mental health services and coverage varies by employer. Make sure to check specific plan benefits to better understand covered mental health services.
Mental health counseling services are available for adults 18 and up. Available in select locations in AZ, CA, CT, FL, GA, IL, MD, NC, NJ, NY, OH, PA, TX and VA. Services are provided by a MinuteClinic licensed therapist within a CVS® HealthHUB™ location. Your payment responsibility may vary based on your insurance coverage.
Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its affiliated companies are not responsible or liable for the content, accuracy or privacy practices of linked sites, or for products or services described on these sites.
Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its affiliated companies are not responsible or liable for the content, accuracy or privacy practices of linked sites, or for products or services described on these sites.
Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its affiliated companies are not responsible or liable for the content, accuracy or privacy practices of linked sites, or for products or services described on these sites.
Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its affiliated companies are not responsible or liable for the content, accuracy or privacy practices of linked sites, or for products or services described on these sites.
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Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its affiliated companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.
Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its affiliated companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.
Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its affiliated companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.
Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its affiliated companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.
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Each main plan type has more than one subtype. Some subtypes have five tiers of coverage. Others have four tiers, three tiers or two tiers. This search will use the five-tier subtype. It will show you whether a drug is covered or not covered, but the tier information may not be the same as it is for your specific plan. Do you want to continue?
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The Applied Behavior Analysis (ABA) Medical Necessity Guide helps determine appropriate (medically necessary) levels and types of care for patients in need of evaluation and treatment for behavioral health conditions. The ABA Medical Necessity Guide does not constitute medical advice. Treating providers are solely responsible for medical advice and treatment of members. Members should discuss any matters related to their coverage or condition with their treating provider.
Each benefit plan defines which services are covered, which are excluded, and which are subject to dollar caps or other limits. Members and their providers will need to consult the member's benefit plan to determine if there are any exclusions or other benefit limitations applicable to this service or supply.
The conclusion that a particular service or supply is medically necessary does not constitute a representation or warranty that this service or supply is covered (i.e., will be paid for by Aetna) for a particular member. The member's benefit plan determines coverage. Some plans exclude coverage for services or supplies that Aetna considers medically necessary.
Please note also that the ABA Medical Necessity Guide may be updated and are, therefore, subject to change.
Medical necessity determinations in connection with coverage decisions are made on a case-by-case basis. In the event that a member disagrees with a coverage determination, member may be eligible for the right to an internal appeal and/or an independent external appeal in accordance with applicable federal or state law.
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Licensee's use and interpretation of the American Society of Addiction Medicine’s ASAM Criteria for Addictive, Substance-Related, and Co-Occurring Conditions does not imply that the American Society of Addiction Medicine has either participated in or concurs with the disposition of a claim for benefits.
This excerpt is provided for use in connection with the review of a claim for benefits and may not be reproduced or used for any other purpose.
Copyright 2015 by the American Society of Addiction Medicine. Reprinted with permission. No third party may copy this document in whole or in part in any format or medium without the prior written consent of ASAM.
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Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its affiliates are not responsible or liable for the content, accuracy or privacy practices of linked sites, or for products or services described on these sites.
Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its affiliated companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.
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