Aetna Rx Home Delivery®

Get your regular prescriptions by mail and save

You can get your maintenance drugs shipped right to your home. Or anywhere else you choose. It’s easy with Aetna Rx Home Delivery*. It’s your convenient mail-order prescription service. And it’s included with your pharmacy benefits and insurance plan.

Mail-order pharmacy is for your maintenance prescriptions

These are the drugs you take regularly for chronic conditions. They could be for your arthritis, asthma, diabetes, heart or others.

Here’s how Aetna Rx Home Delivery makes your life easier

You can:

  • Save money: Depending on your plan, you can get up to a 90-day supply of medicine for less cost. Standard shipping is always free too.
  • Save time:  Re-order just once every three months — with no trips to the pharmacy. You can re-order by phone. Or use the handy order form.
  • Save worries: Your medicine is securely packed. Then it’s mailed quickly and securely to you. Registered pharmacists check all orders for accuracy. And if you have an emergency, you can call them anytime.

It’s easy to set up mail-order delivery


  • Get a prescription for a 30-day supply of your maintenance drug.
  • Fill it at your local pharmacy.

After that:

  • Get a prescription from your doctor for a 90-day supply of your maintenance
    drug(s). Here’s a sample 90-day prescription (PDF, 51 KB).
  • Complete an order form.
  • Mail the form to the address listed, along with your prescription and payment. Or your doctor can fax us your prescription and order form.

Everything to manage mail order is on your Aetna Navigator® website

You can:

  • Get order forms
  • Find plan details and copays
  • Use the Price-A-DrugSM tool to see how much you can save

To get even more benefits, log in to Aetna Navigator.

Health benefits and health insurance plans are offered and/or underwritten by Aetna Health Inc. and/or Aetna Life Insurance Company (Aetna).  In Florida, by Aetna Health Inc. and/or Aetna Life Insurance Company.  In Maryland, by Aetna Health Inc., 151 Farmington Avenue, Hartford, CT 06156.  Each insurer has sole financial responsibility for its own products.

Health benefits and health insurance plans contain exclusions and limitations.

*Aetna Rx Home Delivery refers to Aetna Rx Home Delivery, LLC, a subsidiary of Aetna Inc., which is a licensed pharmacy providing prescription services by mail.


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