Coronavirus is spread from an infected person to others through the air by coughing and sneezing, as well as through close personal contact. That’s why we’re being asked to keep a social distance to help prevent it’s spread.
Aetna members should use telemedicine as their first line of defense in order to limit potential exposure in physician offices. We've liberalized our policies with your doctor so that they can now deliver care to you virtually. With telemedicine services, you can meet with a doctor by phone or video chat 24/7. So, if you’re sick and need to see a doctor, or need care right away, it may be a great option for you. It’s fast, easy and it can give you peace of mind.
Telemedicine isn’t just a safe way to access care, it’s now more affordable. We’re offering a $0 copay* for telemedicine visits until June 4, 2020.
We’ll waive costs for all telemedicine visits through:
*Fully Insured plan sponsors, if your plan provides telemedicine benefits, then costs will be waived.
*Self-insured plan sponsors will be able to opt out of this program at their discretion.
It’s easy to use telemedicine services. Just keep in mind that you may have a longer wait time than usual to speak with a doctor due to the pandemic.
You have three ways to find out if you have access:
Have telemedicine, and haven’t used it before? Register for Teladoc.
You have two ways to get support:
Download on App Store Download on Google Play
*Self-insured plan sponsors will be able to opt out of this program at their discretion.
Coronavirus is spread from an infected person to others through the air by coughing and sneezing, as well as through close personal contact. That’s why we’re being asked to keep a social distance to help prevent it’s spread.
With telehealth, you can meet with a doctor by phone or video chat without having to go in to their office. Often you can seek telehealth treatment after hours or on weekends. So, if you’re sick and need to see a doctor, or need care right away, it may be a great option for you. It’s fast, easy and it can give you peace of mind.
Telehealth isn’t just a convenient way to access care, it can also help you avoid exposure to the COVID-19 virus. To support you in obtaining your care via telehealth, we’re offering a $0 copay for telehealth visits at this time.
We’ll waive costs for all telehealth visits for:
Until further notice, Aetna will offer zero co-pay telemedicine visits for any reason to all Individual and Group Medicare Advantage members. Aetna Medicare Advantage members should use telemedicine as their first line of defense to limit potential exposure in physician offices. Cost sharing will be waived for all Teladoc® virtual visits. Cost sharing will also be waived for real-time virtual visits offered by in-network providers (live video conferencing or telephone-only telemedicine services). Medicare Advantage members may use telemedicine for any reason, not just COVID-19 diagnosis.
If you’re interested in telehealth services, just contact your provider. They’ll let you know how they can see you by virtual care services, which include videoconferencing and over-the-phone care.
Just keep in mind that if you take advantage of telehealth visits, you may have a little longer wait time than usual to speak with a doctor.
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Find testing info, updated case counts and more from your state’s health department.
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