Free testing and doctor visits
You’ll have a $0 copay for any doctor visits related to COVID-19. We’ll also waive the cost for testing, provided you meet the Centers for Disease Control and Prevention (CDC) guidelines for testing and your doctor requests it.
Free mental health counseling
You’ll have a $0 copay* for mental health visits using telemedicine through December 31, 2020. You can get support through:
*Plan coverage terms may vary. The $0 copay is for real-time virtual visits offered by in-network providers in participating plans. Check your Aetna® member website or call the number on your ID card to confirm telemedicine and Teladoc eligibility.
Regulations regarding telemedicine services and care package availability for Aetna Medicaid members vary by state, and in some cases are changing in light of the current situation. Aetna Medicaid members who have questions about their benefits can call the phone number on their ID cards.
Other free resources
Free delivery on CVS Pharmacy® prescriptions
Limit your exposure to the virus by having your medications (excluding over-the-counter medicines) delivered to your home with one- or two-day delivery through December 31, 2020. We’re also waiving early refill limits on most prescription maintenance medications through CVS Caremark.
$0 delivery on CVS Pharmacy® prescriptions
Limit your exposure to the virus by having your medications (excluding over-the-counter medicines) delivered to your home with one- or two-day delivery through December 31, 2020.
Early prescription refills
If you have Part D drug coverage through your Aetna Medicare plan, you can get your prescription refilled earlier than you normally would. For many of the medications we cover, you can also get a 90-day supply.
$0 primary care visits
Now through December 31, 2020, we’re waiving out-of-pocket costs for all in-network primary care visits, regardless of the reason. This includes both in-office visits as well telehealth.
$0 COVID-19 testing
If you meet the Centers for Disease Control and Prevention (CDC) guidelines for testing, and your doctor requests it, we’ll waive the cost for testing. There may be a cost associated with your doctor visit.
If you have any underlying conditions that put you at greater risk for developing complications related to the coronavirus, don’t worry — our care managers will reach out to you directly.
$0 telehealth specialist visits
You’ll have a $0 copay* for specialist telehealth visits, including mental health counseling, until December 31, 2020.
Costs will be waived for mental health visits through:
* Plan coverage terms may vary. The $0 copay is for real-time telemedicine visits offered by in-network providers in participating plans. If you are unsure of your plan’s telemedicine coverage, check your Aetna member website or call the number on your ID card.
Regulations regarding telemedicine services for Aetna® Medicaid members vary by state, and in some cases are changing in light of the current situation. Aetna Medicaid members who have questions about their benefits can call the phone number on their ID card.
Find testing info, updated case counts and more from your state’s health department.
Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).
Health benefits and health insurance plans contain exclusions and limitations.
You are now being directed to the AMA site
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You are now being directed to the Give an Hour site
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You are now being directed to the CVS Pharmacy site
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You are now being directed to the CDC site
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You are now being directed to the CVS Health site
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You are now being directed to the Apple.com COVID-19 Screening Tool
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You are now being directed to the US Department of Health and Human Services site
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You are now being directed to the CVS Health COVID-19 testing site
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You are now being directed to
The Fight Is In Us site
Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.
Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.
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