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Extra benefits for you

Enhanced coverage includes COVID-19 testing and prescription home delivery



  • If you’re a Medicaid member or if you’re covered by one of our partners (Banner|Aetna, Sutter Health|Aetna, Texas Health|Aetna, Innovation Health or Allina Health|Aetna), please refer to your specific plan benefits or call the number on your ID card.
  • Aetna self-insured plan sponsors may waive these benefits at their discretion.

Free COVID-19 testing


We’ll waive the cost for testing, provided you meet the Centers for Disease Control and Prevention (CDC) guidelines for testing and your doctor requests it.


CVS testing locations


Additional testing locations


Other free resources


  • All Aetna® and CVS Caremark® members also have access to the 24-Hour Nurse Line at 1-800-556-1555 (TTY: 711).

Access more resources

$4.99 delivery on CVS Pharmacy® prescriptions


Avoid trips to the pharmacy by signing up to have your medications (excluding over-the-counter medicines) delivered to your home with one or two-day Rx Delivery for $4.99.  Prices are subject to change and delivery services are subject to availability.

Set up home delivery


$0 COVID-19 testing


If you have Medicare Part B, Medicare will now cover up to eight over-the-counter COVID-19 tests each month for the duration of the COVID-19 public health emergency. It's at no extra cost to you. And you’re covered even if you’re enrolled in a Medicare Advantage plan.

You must get the tests from participating pharmacies and health care providers. You can find a partial list of participating providers at Or ask your pharmacy or health care provider.

You can also order up to two sets of four, at-home tests from


Aetna® will also continue to cover at $0:


  • COVID-19 tests that are processed in a lab and ordered by a doctor
  • One COVID-19 test that you buy and have processed in a lab without a doctor’s order

Crisis and counseling support

  • Medicare members with Aetna Resources For Living® can call for resource referrals at 1-866-370-4842 (TTY: 711).
  • All Medicare members have 24/7 access to the Aetna nurse medical line at 1-800-556-1555 (TTY: 711).

Access more resources


Telemedicine services


Aetna covers telemedicine visits with network providers. We also offer access via Teladoc®, MinuteClinic Video Visit™ and E-Clinic Visits. You could consider telemedicine as an option to limit potential exposure to COVID-19 in physicians’ offices.

Medicare Advantage members may use telemedicine for any reason, not just COVID-19 diagnosis.

You will pay the same cost share as if you went for an in-person office visit, unless related to a COVID-19 diagnosis.  Members should check their Schedule of Cost Sharing or call Member Services at the toll-free number on their ID card.

Regulations regarding telemedicine services for Aetna® Medicaid members vary by state. And in some cases, they’re changing in light of the current situation. Aetna Medicaid members who have questions about their benefits can call the phone number on their ID card. Aetna is part of the CVS Health® family of companies.

See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.

Telemedicine services

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CDC info

Get the latest updates on every aspect of the pandemic.


Visit the CDC

State resources

Get vaccine news, testing info and updated case counts.


Find state resources

CVS Health

Access trusted resources about COVID-19, including vaccine updates.


Visit CVS Health

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.

See all legal notices

Medicare disclaimers





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