Aetna Resources for Living℠ mental well-being services has set up crisis support lines anyone can access.
Health support
All members have 24/7 access to the Aetna Nurse Health Line. To talk to a nurse, call 1-800-556-1555 (TTY: 711).
You can meet with a licensed professional by phone or face to face through video.
To find a provider:
*Plan coverage terms may vary. To confirm telemedicine and Teladoc telemedicine eligibility, check your member website for plan details or call the number on your ID card.
National providers—available in all 50 states
*Plan coverage terms may vary. To confirm telemedicine and Teladoc telemedicine eligibility, check your member website for plan details or call the number on your ID card.
Local/regional providers — available in select states
COVID-19 is bringing a lot of changes to our lives, including stress and anxiety. We’ve put together these resources to help you cope during this challenging time.
These national resources can help you protect your health, cope with stress and find caregiver support.
Centers for Disease Control and Prevention (CDC) website
Explore well-being support to cope with stress and anxiety.
Ways to keep CALM webinar (video)
Ways to keep CALM video transcript — English (PDF)
Ways to keep CALM video transcript — Spanish (PDF)
Managing COVID-19 anxiety and stress webinar (video)
Managing COVID-19 anxiety and stress video transcript — English (PDF)
Managing COVID-19 anxiety and stress video transcript — Spanish (PDF)
Ways to relieve stress during COVID-19 webinar (video)
Ways to relieve stress during COVID-19 video transcript (PDF)
Ways to stay CALM infographic — English (PDF)
Ways to stay CALM infographic — Spanish (PDF)
Coping with coronavirus fears — English (PDF)
Coping with coronavirus fears — Spanish (PDF)
If you’re a health care worker, or know someone who is, these resources offer special support to help manage stress, emotional fatigue and more.
Coping with COVID-19 for medical staff (PDF)
Mental health and post-traumatic stress disorder awareness guide (PDF)
Healthcare workers and post-traumatic stress disorder (PDF)
Hospital workers in New York, New Jersey and Connecticut can get free mental health counseling from licensed providers through the national nonprofit Give an Hour®.
These resources offer tips to help kids cope with coronavirus, ideas for fun things to do together and more.
Three fun mindfulness exercises for kids
Challenges and tips for parents during COVID-19 (video)
Challenges and tips for parents during COVID-19 video transcript (PDF)
Helping children cope with COVID-19 (video)
Helping children cope with COVID-19 video transcript — Spanish (PDF)
You can be a Health Hero! (video for children ages 5–10)
You can be a Health Hero! video transcript — Spanish (PDF)
Things to do with your kids while you're home together — English (PDF)
Things to do with your kids when you’re home together — Spanish (PDF)
Mindful living: Setting goals (video for children)
Mindful living: Setting goals video transcript (PDF)
If you’re facing the loss of a friend or loved one, or know someone who is, these resources are here to lend support.
Coping with grief and loss podcast (audio)
Coping with grief and loss podcast transcript (PDF)
Understanding and coping with grief and loss during COVID-19 (PDF)
Grieving a loved one during COVID-19 (PDF)
Dealing with the death of a coworker from COVID-19 (PDF)
These resources can help you manage your expenses and find ways to save.
Managing finances during difficult times — English (PDF)
Managing finances during difficult times — Spanish (PDF)
Feeling isolated? Here are some simple ways to find support and reconnect.
Staying connected during COVID-19 webinar (video)
Managing relationships in today's current times (audio)
Feeling lonely? You're not alone (PDF)
Things to do while staying at home infographic (PDF)
Ways to stay connected without leaving your home — English (PDF)
Ways to stay connected without leaving your home — Spanish (PDF)
Staying connected with older adults (PDF)
Finding support in unexpected places during COVID-19 infographic — English (PDF)
Finding support in unexpected places during COVID-19 infographic — Spanish (PDF)
Get self-care tips to help you sleep better, eat healthier, practice mindfulness and more.
Staying healthy during COVID-19 (PDF)
Mindful living: Setting intentions (video)
Mindful living: Setting intentions video transcript (PDF)
A mindfulness exercise (video)
A mindfulness exercise video transcript (PDF)
Destress at your desk video transcript (PDF)
Healthy habits for emotional well-being — English (PDF)
Healthy habits for emotional well-being — Spanish (PDF)
Visit the COVID-19 mental health resource hub on PsychHub
Take a depression or anxiety check
Infographic: How to spot depression and anxiety
Shake it off: How to reduce stress in 10 minutes or less
Stay resilient through challenges like adjusting to remote work, managing burnout or coping with job loss.
For colleagues:
Adjusting to remote work (PDF)
Tips for working from home (PDF)
Staying resilient through COVID-19 (PDF)
Dealing with the death of a coworker from COVID-19 (PDF)
For those experiencing job loss:
Career search planning guidebook (PDF)
Career resources at CareerOneStop
For managers:
Preventing fatigue and burnout during COVID-19 (PDF)
You can find additional self-service wellbeing resources — along with helpful information on prescriptions, childcare, meal delivery and more — in our downloadable guide.
*Plan coverage terms may vary. The $0 copay for outpatient mental health counseling is for real-time virtual visits offered by in-network providers in participating plans. To confirm telemedicine and Teladoc telemedicine eligibility, check your member website for plan details or call the number on your ID card.
Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).
Health benefits and health insurance plans contain exclusions and limitations.
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Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.
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