Your journey with us doesn’t start and stop once you enroll. We’re with you all the way with helpful tools to take charge of your plan details and connect to care on your terms.
Log in to your Aetna member website to get the information you need and find tools to help you manage your benefits and take better care of your health – all in one place. Once you’re an Aetna member, visit Aetna.com to create an account, log in to your member website, and get access to features that get you to where you need to go:
Take charge of your health plan and benefits with your member website, and log in at Aetna.com.
With the Aetna Health app, you can access easy-to-navigate information, connect to care, manage claims and more—so you can make the most of your benefits and take control of your health. Once you’re an Aetna member, download the Aetna Health app and log in after your plan effective date to:
Download the app today:
With the Aetna Health app, you can access easy-to-navigate information, connect to care, manage claims and more—so you can make the most of your benefits and take control of your health. Once you’re an Aetna member, download the Aetna Health app and log in after your plan effective date to:
Download the app today:
You can avoid surprise bills and plan for health care costs by checking cost estimates before you get care. Just log in to your Aetna member website or use the Aetna Health app to compare and shop for treatments, doctors, and hospitals by estimated costs.
*Estimated costs are not available in all markets. The tool gives you an estimate of what you would owe for a particular service based on your plan at that point in time. Actual costs may differ from the estimate if, for example, claims for other services are processed after you get your estimate but before the claim for this service is submitted, or if the doctor or facility performs a different service at the time of your visit.
Want to eat better or be more active? Need to better manage a health condition? This one-stop shop for your personal well-being can help you easily track your health, look up symptoms or just find a healthy recipe for dinner tonight.
On our personal health site, you can:
Ready to start?
Once you’re a member, log in to Aetna.com and click “Discover a healthier you."
Sometimes, a phone call makes all the difference. You can talk to a registered nurse for information about tests, procedures and treatment options. They’re available 24 hours a day, 7 days a week. And the call is free with your Aetna benefits. Once you’re a member, you can find the phone number on your member website at Aetna.com.
*While only your doctor can diagnose, prescribe or give medical advice, the Informed Health Line nurses can provide information on a variety of health topics.
Technology helps us find opportunities for you to be healthier and safer. Our system reviews health records, such as doctor visits and lab results. It compares the information to the highest standards of care recommended by the medical community.
If we find a way to improve care — or see a possible drug interaction — we send out health action alerts. You can talk with your doctor about how to use these messages.
*Alerts aren’t intended to diagnose, prescribe or give members medical advice.
This is not insurance. These are additional services available with the medical plan.
Download this PDF to see how Aetna can be the right health care company for you.
Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).
This material is for information only. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Information is believed to be accurate as of the production date; however, it is subject to change.
Health benefits and health insurance plans contain exclusions and limitations.
Apple, the Apple logo, iPhone and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Google Play and the Google Play logo are trademarks of Google LLC.
The Aetna Personal Health Record should not be used as the sole source of information about the member’s medical history.
Review the enrollment checklist with 4 to-do's before you choose a health plan.
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Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.
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Each main plan type has more than one subtype. Some subtypes have five tiers of coverage. Others have four tiers, three tiers or two tiers. This search will use the five-tier subtype. It will show you whether a drug is covered or not covered, but the tier information may not be the same as it is for your specific plan. Do you want to continue?
