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Care anytime, anywhere

With telemedicine, you can talk to a doctor by phone or video 24/7. So if you can’t make an in-person visit or want to avoid the ER, you have convenient support to take care of you.

Learn about telemedicine

Telemedicine makes care more convenient

Telemedicine makes care more convenient

It’s easy to connect with a doctor by phone or video and get care today. Doctors can diagnose, treat and even prescribe medicine for common conditions like the flu, sinus infections, sore throats and more. So, wherever you are you have someone to listen, answer questions and help you feel better faster. 

When you need to talk, someone’s there to listen

When you need to talk, someone’s there to listen

You can speak to a therapist or psychiatrist by phone or video about anything going on in your world, from everyday challenges to traumatic events. 

Talk to someone about

  • Feelings of sadness, depression or anxiety
  • Post-traumatic stress disorder or other life challenge
  • Martial or relationship issues, and more

How it works

  • Choose the therapist or psychiatrist who best fits your needs
  • Schedule an appointment for any day of the week 
  • Have your visit within 72 hours from wherever you are

3 ways to connect with Teledoc 24/7


Visit the Teladoc website to speak with a provider at your convenience.


Call 1-855-835-2362 to speak with a licensed Teladoc provider in minutes.

Mobile app

Get access to Teladoc through the Aetna HealthSM app.


Improve the health of your skin

Improve the health of your skin

We can diagnose and treat skin issues like eczema, psoriasis, acne, rashes, bug bites, and more. Simply upload images of your skin issue for a confidential online review from a licensed dermatologist and get a customized treatment plan within two days. If you have questions you can message the dermatologist for seven days after you’ve received your plan.

*Eligibility for these offerings is dependent on your specific plan. 

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

This material is for information only.  Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional.  Information is believed to be accurate as of the production date; however, it is subject to change.

Apple, the Apple logo, iPhone and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Google Play and the Google Play logo are trademarks of Google LLC.

Teladoc® is not available to all members. Teladoc and Teladoc physicians are independent contractors and are not agents of Aetna. For a complete description of the limitations of Teladoc services, visit Teladoc, Teladoc Health and the Teladoc Health logo are registered trademarks or trademarks of Teladoc Health, Inc.

Health benefits and health insurance plans contain exclusions and limitations.

See all legal notices 

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