Cheryl Cianfaglione is a real member who’s given us permission to use her story.
After a long battle with a rare form of leukemia, Cheryl Cianfaglione’s high-school sweetheart and husband of 23 years passed away. At 49, she found herself lost without Rick, her best friend and father to her three boys. In the wake of his death, the grief that overwhelmed Cheryl started taking a toll on her physical health and emotional well-being. And then, as she puts it, “Carol found me.”
During her darkest days, Cheryl received a letter offering Aetna members access to a holistic wellness coach. These coaches typically provide advice and support around specific health goals, such as stress reduction or weight management. Eager for advice on how to get her health back on track, Cheryl called the number on the letter and was eventually connected with Carol.
From their first call, Carol and Cheryl had a special connection. “Cheryl’s grief was so deep. She cried through our entire first call and I just let her talk,” says Carol DeNomme, MSW, LCSW. “She seemed like she needed to unburden herself.”
Carol and Cheryl continue to have monthly coaching sessions. Carol has offered Cheryl guidance on everything from healthy eating habits to staying present for her sons, and directed her to other resources available through her health care plan. “Carol just is always there, consistently,” Cheryl says. “We connect about so many things — the grief, the stress, the challenges of parenting alone. It just means the world to me.”
Cheryl’s journey to discovering joy again is ongoing — and looks different every day. Often, it’s as simple as finding a piece of sea glass on her daily walk along the beach.
“I feel as though I have been on her journey with her,” said Carol. “She has been through all of the stages of grief, and I see her gradually getting closer to the acceptance stage. Her perseverance and determination to live again stand out. In her job as a nurse, Cheryl works so hard to help others. I want to do the same for her.”
Emily Leland is a writer and marketing professional living in Charleston, SC. Her goal is more exercise, less caffeine and finding balance as a working mom.
Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.