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It’s easy to work with us on Availity®

With our provider portal on Availity, you and your office staff can access all the tools you need to quickly manage Aetna® benefits eligibility for your patients.

Log in to Availity

All the tools you need, all in one place

All the tools you need, all in one place

Availity helps you spend less time on administration so you can focus more on patient care. You get a self-service portal to quickly check on benefits eligibility and many other key tasks you do every day.


You can:


  • Submit claims
  • Get authorizations and referrals
  • Check patient benefits and eligibility
  • Upload medical records and supporting comments
  • File disputes and appeals
  • Update your information


You can also stay up to date with the latest applications, resources and news from us. 

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How to get started

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How to get started

If your practice already uses Availity, simply contact your Availity administrator to request a username. If you don’t know who your administrator is, call Availity Client Services at 1-800-282-4528 for help. 


If your practice is new to Availity, you can use the registration link below to set up your account. 


Set up Availity account


Need help registering for Availity? Browse tips, webinars and training to get on board.

Educational webinar: Working with Aetna on Availity

Educational webinar: Working with Aetna on Availity

First Tuesday of every month, 2:00 PM to 3:30 PM ET


This webinar is a great way to get started with our provider portal on Availity. You’ll learn how to register for the portal, contact us and identify products. We’ll also cover tools and transactions and the administrator’s role. This webinar is open to all providers, regardless of your participation status. 

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Need help?

If you need help registering for Availity or using the portal, there are many ways to get the help you need. 


Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.