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Vaccine resources for providers

As a CVS Health® company, Aetna® is committed to supporting you and your patients throughout the vaccine rollout. That includes providing the resources you need to maintain your emotional well-being.

Information just for you

Get answers to common questions about vaccines, billing, telemedicine and more.

Supporting providers and communities

Supporting providers and communities

Collaborating with health care providers is essential to helping people on their path to better health. Hear from Angela Meoli, Aetna Senior Vice President and Head of Network Strategy and Provider Experience, about how we’re supporting our communities and making resources available to help providers support their patients.

Latest vaccine updates

Stay in the know

Stay in the know

Make sure you receive important vaccine news right away — add or confirm your email address in Availity.

Aetna and CVS Health

Aetna and CVS Health

We’ve got the resources you need to help educate your patients about the safety and efficacy of the COVID-19 vaccine.

Vaccine eligibility and more

Vaccine eligibility and more

Your patients can visit their state’s health department to see if they’re eligible to receive a vaccine, and find other helpful resources like testing information and updated case counts.

Ongoing support


Even with vaccinations underway, we know the pandemic continues to take its toll on you, your family and your practice. We’re here to help.


Supporting your mental well-being


The resources below are here to support you during this challenging time.


The Give an Hour® Hospital Heroes Program


Get six free hours of personalized counseling if you're a clinical or nonclinical hospital employee in New York, New Jersey or Connecticut. If you have loved ones in any of these states, they can also receive counseling.


Access support


Aetna® Resources For Living® telephone counseling services


Receive phone support for COVID-19-related trauma (PDF) if you are a frontline health care worker or an essential worker such as a grocery, pharmacy or service employee. You can also get help with basic needs such as meals, childcare, eldercare and financial matters (PDF).


Call 1-833-327-AETNA (1-833-327-2386) (TTY: 711)


Additional support


Other resources you can take advantage of include:


Podcasts about topics such as grief (audio), loss, resiliency, self-care and empathy.


Ideas (PDF) for things to do with your kids while you’re together at home

Sharing the latest insights

Sharing the latest insights

Introducing Healthy Conversations, a new video and podcast series featuring open discussions among health care professionals about innovation, what we’re learning on the front lines of the pandemic, and how our industry is changing in real time.


Episode 9: Vaccination Insights


Episode 6: Mental health in the pandemic


Episode 5: At-home Care


View all episodes

Resources for your practice


The resources below are available to help you care for your patients.


Reopening your practice


As stay-at-home restrictions are relaxed, physicians in private practice can start to reopen. Make sure you do so safely with these tips from the American Medical Association (AMA) and the Medical Group Management Association (MGMA).


AMA physician guide


MGMA checklist (PDF)

Saving lives together


Find screening tools to help your patients who may be at risk of suicide, and support to start the conversation.


Suicide prevention

State-specific resources


Find COVID-19 coverage and policy updates, billing guidelines and other state-specific resources for providers.


New Jersey


New Jersey temporary telehealth provisions (PDF)


New York


New York Participating Provider Notice of COVID-19 Emergency Orders (PDF)


New York Participating Provider Notice: Prohibition on Billing Patients for PPE (PDF)


Rhode Island


COVID-19 Communication for Contracted Providers in Rhode Island (PDF)


News and press releases


Stay up to date with the latest CVS Health® news, updates and innovations.


Read CVS Health press releases

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.