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Resources for providers

Thank you to our doctors, nurses and health care workers. We know the last few months have been stressful, which is why we’re focused on ensuring you have the right resources at hand — personally and professionally — to continue supporting your patients while maintaining your own mental well-being.

Information just for you.

Get answers to common questions about testing, telemedicine, COVID-19-related billing and more.

Supporting your mental well-being

The resources below are available to support you during this difficult time.

Sharing the latest insights

Sharing the latest insights

Introducing Healthy Conversations, a new video and podcast featuring open discussions among healthcare professionals about innovation, what we’re learning on the front lines of the pandemic, and how our industry is changing in real time.




Episode 1: COVID-19 Response


Episode 2: COVID-19 Recovery


Episode 3: COVID-19 Reset

Resources for your practice

The resources below are available to help you care for your patients.

Our updated telemedicine policy: what providers need to know

Our updated telemedicine policy: what providers need to know

During this time of unprecedented challenges, it’s more important than ever for you to be there for your patients. Learn how we’re changing our telemedicine policies to make it easier for you to provide safe, quality care.

We’re here to support you Find out how

CDC info

Visit the CDC Travelers’ Health website for the latest news.

Visit the CDC

WHO info

Visit the World Health Organization for global news on COVID-19.

Visit the WHO


CVS info

Learn how CVS Health is responding to the COVID-19 outbreak.

Visit CVS Health

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna).

This material is for information only. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Information is believed to be accurate as of the production date; however, it is subject to change.

Health benefits and health insurance plans contain exclusions and limitations.