Effective January 1, 2019, HCS will administer all routine hearing-related services for some* of our Medicare members. These services include:
What you need to know
Exams provided as part of your patients’ hearing benefit are separate from the diagnostic hearing exams and related charges covered by Medicare. You may continue to bill us for hearing testing directly related to a medical condition. If your Aetna or Coventry Medicare patient is a candidate for hearing aids, tell them to call HCS at 1-855-268-6118 (TTY: 711). HCS is available Monday through Friday from 8 a.m. to 8 p.m.
Join the HCS network
In order to still provide hearing-aid-related services to our Medicare Advantage plan members, you must be a participating provider in the HCS network. You can apply to join the HCS network if you’re not currently part of it. Just fill out the online application at hearingcaresolutions.com.
To submit a paper application, please contact the HCS recruiting team at Applications@HearingCareSolutions.com. Or you can call 303-407-6862.
*This benefit is not available to all Medicare Advantage members. To check eligibility, members should check their Evidence of Coverage (EOC) document. Providers should verify eligibility through our Provider Service Center.
Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy or privacy practices of linked sites, or for products or services described on these sites.
Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy or privacy practices of linked sites, or for products or services described on these sites.
Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy or privacy practices of linked sites, or for products or services described on these sites.
Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy or privacy practices of linked sites, or for products or services described on these sites.
You are now being directed to the CVS Health site.
Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.
Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.
Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.
Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.
Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.
The information you will be accessing is provided by another organization or vendor. If you do not intend to leave our site, close this message.
Just enter your mobile number and we’ll text you a link to download the Aetna Health app from the App Store or on Google Play.
Message and data rates may apply*
Each main plan type has more than one subtype. Some subtypes have five tiers of coverage. Others have four tiers, three tiers or two tiers. This search will use the five-tier subtype. It will show you whether a drug is covered or not covered, but the tier information may not be the same as it is for your specific plan. Do you want to continue?
