Skip to main content

View authorization status letters on Availity®


Now, you don’t need to wait for authorization status letters to be delivered by mail. You can access them right from your authorization dashboard.


In this first release of the new function, you get access to six different authorization status letters, which will no longer be mailed to you. The six letters are:


  • Standard Insufficient Info Request
  • Standard Coordination of Benefits
  • Medicare Notice of Auth of Service
  • Medicare Notice of Denial of Coverage
  • Standard Medical Necessity/Admin Denial or Combo
  • Standard Medical Necessity/Admin Approval

Throughout this year, we’ll continue to digitalize all our paper authorization letters. As they are completed, we’ll make them available on Availity* and stop mailing paper letters to you.


*Availity is available only to U.S. providers and its territories.

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.

Also of interest: