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Request prior authorizations on Availity®


We’re making it easier to request authorizations and submit requested clinical information for selected procedures, such as:


  • Shoulder arthroplasty
  • Endoscopic nasal balloon dilation
  • Hip surgery to repair impingement syndrome
  • Functional endoscopic sinus surgery (FESS)
  • Excessive skin excision
  • Blepharoplasty, canthopexy
  • Spinal fusion scoliosis
  • Pre-implantation genetic testing
  • Breast reconstruction
  • Breast reduction
  • Venous ligation
  • Cochlear device and/or implantation
  • Gastroplasty


Just use our Availity provider portal.*


How to request an authorization


Requesting authorizations on Availity is a simple two-step process. Here’s how it works:


  1. Submit your initial request on Availity with the Authorization (Precertification) Add transaction.
  2. Complete a short questionnaire, if asked, to give us more clinical information.


You may even get an approval right away after completing the questionnaire. There’s no need to call in requests or fax medical records.


Why use Availity?


Completing the questionnaire on Availity:


  • Keeps everything in one place
  • Saves you time
  • Helps expedite our review
  • Eliminates calls from us asking for more clinical information


*Availity is available only to U.S. providers and its territories.

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.

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