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OfficeLink Updates™

September 2022

Find updates on important changes to plans and procedures, behavioral health coverage, drug lists, and Medicare and state-specific information.

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90-day notices and important reminders

90-day notices and important reminders

We realize that changes on our end can affect you or your practice. So, we’re required to notify you of any change that could affect you either financially or administratively at least 90 days before the effective date of the change. Keep in mind that these changes may not be considered material changes in all states.

Behavioral health updates

Behavioral health updates

A majority of patients treated in a primary care setting have a physical ailment that’s affected by anxiety, depression or another psychological issue. Without the right support, these issues are often underdiagnosed. We’re helping you stay informed about behavioral health coverage updates so you can deliver the best possible treatment to your patients.

News for you

Find general information — like new services, tools and reminders — to help your office comply with regulations and administer plans.

Pharmacy updates

Get the latest information on our pharmacy benefits, including changes to commercial drug lists, formulary details and more.

State-specific updates

Simply select a location to find updates on state policies and regulations that matter to your practice.


Medicare updates

Get information, including timely reminders and guidelines, to help treat your Medicare patients.


Looking for a past update?

All newsletters

Browse past editions of all provider newsletters and important reminders in our archive library.

Special topic newsletters

Find previous bulletins for each region and archives of our behavioral health and FDR newsletters.


Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.

Also of interest: