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Help improve communication between treating providers


Based on the results of a recent survey, primary care physicians (PCPs) are concerned about how they don’t get regular reports about their patients’ ongoing evaluation and care from other treating providers.*


This breakdown in communication can pose a threat to quality patient care. We know coordinating care with many physicians, facilities and behavioral health care professionals can be a challenge. And we appreciate your efforts to improve communications.


Use our tools to share information

Comprehensive patient care includes communicating with your patients’ other treating health care professionals. To promote collaboration and comprehensive care, it’s critical that PCPs and specialists talk openly with each other.


You can find helpful tools on Click on Quick Links > Find a Form and then, on the Health Care Professional Forms page, from the Physician Communications drop-down menu, choose from the following:


*Each year, we survey primary care practices contracted for all Aetna® products. The surveys assess the practices’ attitudes and perceptions on key interactions with us. We use the Center for the Study of Services, a third-party vendor, to administer the surveys. They perform the surveys at market levels accredited by the National Committee for Quality Assurance.