Skip to main content
  • Contact us
  • Espanol

    • Changes to commercial drug lists begin on October 1, 2019

     

    On October 1, we’ll be making updates to our pharmacy plan drug lists. 

     

    You’ll be able to view the changes as early as August 1. They’ll be available then on our Formularies & Pharmacy Clinical Policy Bulletins page. Changes to the Aetna Standard Plan will be available in October. 

     

    Ways to request a drug prior authorization 

    • Submit your completed request form through our provider website.  

    • Fax your completed prior authorization request form to 1-877-269-9916. 

    • Call the Aetna Pharmacy Precertification Unit at 1-855-240-0535 (TTY: 711). 

    • These changes will affect all Pharmacy Management drug lists, precertification, quantity limits and step-therapy programs. 
    • For more information, call the Aetna Pharmacy Management Provider Help Line at 1-800-238-6279 (1-800-AETNA-RX) (TTY: 711).  
    Read Less