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Let’s get started

All it takes is three easy steps to join the Aetna® network. We know paperwork isn’t fun, so we included tips to make it all go smoother.  

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Request participation

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Request participation

You can do this by choosing a link below. During the review, we evaluate the current need to service our membership in your area. We don’t want you to wait, so we’ll make sure to let you know within 45 days whether you’re eligible.

Complete credentialing

Complete credentialing

You can do this online through the Council for Affordable Quality Healthcare’s ProView® (CAQH).* This step can take 45 to 180 days. It’s important to fully complete your application and to authorize Aetna to access your application. This will help speed things up. 

If you’re already registered with CAQH, we’ll get your information from them. Just make sure to log on to the app to allow Aetna access to your credentialing data.


Learn about CAQH


*We use ProviderSource for credentialing practitioners in Washington State. Just designate Aetna as an authorized heath plan to access this information on your application.

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Review your contract

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Review your contract

Once your credentialing application is approved, you'll receive your contract for review. In some markets, you may receive your contract before your credentialing application has been fully approved. This can take three months to a year, depending on the size and complexity of your organization. We understand waiting isn’t ideal, so we’ll work hard to make sure it goes as quickly as possible. Once you’re happy with your contract, we’ll finalize it and send it back to you with your Provider Identification Number (PIN).


Congratulations and welcome to the Aetna family! We’re excited to help you take care of your patients’ health, safety and well-being. You can look forward to receiving welcome materials with all the bells and whistles to help you get started.

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