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Let’s get started

All it takes is three easy steps to join the Aetna® network. We know paperwork isn’t fun, so we included tips to make it all go smoother.  

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Step one: Request participation

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Step one: Request participation

You can do this by choosing a link below. During the review, we evaluate the current need to service our membership in your area. We don’t want you to wait, so we’ll make sure to let you know within 45 days whether you’re eligible for participation.

Step two: Review your contract

Step two: Review your contract

After requesting participation, you’ll receive your contract for review. After you sign it, please send it back to us. Once we receive your signed contract, we’ll review it again. Then, we’ll send your final contract back to you.

 

If you haven’t received your contract yet, it’s important to check the spam folder in your email. Just as a reminder, this isn’t the final step. Signing your contract doesn’t mean you’re in network. You’ll need to complete credentialing next.

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Step three: Complete credentialing

Step three: Complete credentialing

We’ll get your credentialing application from the Council for Affordable Quality Healthcare’s ProView® (CAQH)* to begin the credentialing process. This step can take 45 to 180 days depending on the status of your CAQH application and whether you’ve authorized Aetna to access your application. If you’re already registered with CAQH, make sure your attestation has not expired and you have authorized Aetna to access your application. This will help speed things up. You’ll receive a written notification when your credentialing is finished.

 

It’s important to know that credentialing and contracting are separate processes. Both must be completed before you’re considered in network. After you complete both, your network representative will let you know your participation effective date. If you’re joining an existing group, please check with your group administrator for your effective date. 

 

Learn about CAQH

 

*We use ProviderSource for credentialing practitioners in Washington State. Just designate Aetna as an authorized heath plan to access this information on your application.

Welcome to the Aetna family

Welcome to the Aetna family

Congratulations! We’re excited to help you take care of your patients’ health, safety and well-being. You can look forward to receiving welcome materials to help you get started.

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