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COVID-19: Telemedicine FAQs


Telemedicine coding, billing and rates

Telemedicine platforms

Help your patients find more telemedicine resources


Looking for a referral to help one of your patients during this time? We are updating our online provider directory with providers who are offering telemedicine services.


Find a provider

You may also refer your patients to Teladoc®. Teladoc offers convenient and quality alternative care to Emergency Room and Urgent Care visits for non-emergency medical care. Care is available 24/7/365 by web, phone and the Teladoc mobile app.*


Learn more about Teladoc


*Please have your patients confirm that their plan includes Teladoc.

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CDC info

Get the latest updates on every aspect of the pandemic.


Visit the CDC

WHO info

Visit the World Health Organization for global news on COVID-19.

Visit the WHO


CVS Health

Access trusted resources about COVID-19, including vaccine updates.


Visit CVS Health

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.