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Electronic Transaction Tools

Online tools for easy and convenient transactions

Use our secure online transaction tools to save time and money. They're quick and convenient. They can simplify many administrative tasks.

Claims submission and claims status

Electronic remittance advice (ERA) and electronic funds transfer (EFT)

Patient eligibility and benefits

Patient referrals


Prescribing & Specialty Pharmacy

Automated provider support

If you’d rather call us than go online, Aetna Voice Advantage® lets you check patient benefits, claim status and precertification requirements. We can fax the information to your office within minutes.

You can access Aetna Voice Advantage by calling our Provider Service telephone numbers:

For HMO plans and Medicare Advantage plans, call 1-800-624-0756.

For all other plans, call 1-888-MDAetna (1-888-632-3862).

Find other phone numbers or send us a question online

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