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Electronic transaction tools

Online tools for easy and convenient transactions

Use our secure online transaction tools to save time and money. They're quick and convenient. They can simplify many administrative tasks.

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Automated provider support

Automated provider support

If you'd rather call us than go online, Aetna Voice Advantage® lets you check patient benefits, claim status and precertification requirements. We can fax the information to your office within minutes. 


You can access Aetna Voice Advantage® by calling our Provider Service telephone numbers: 


For HMO plans and Medicare Advantage plans, call 1-800-624-0756


For all other plans, call 1-888-MDAetna (1-888-632-3862).


Find other phone numbers or send us a question online

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.