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Online Tools & Programs

Help employees take control of their health

A healthy workforce. You want it. Your employees want it. Our online tools and programs can help employees make confident decisions about their health care. And help you retain a skilled workforce.

Smart tools

The world is mobile. So whether your employees are at a desk or on the go, they can have important information at their fingertips.

Aetna Navigator® secure member website

Provide employees with online self-service tools that make it easy to check on claims, locate a network provider, compare the quality of hospitals, print an ID card, or even estimate the cost of care. It’s a secure online source of information available any time day or night.

DocFind® directory

You want to encourage in network participation, and DocFind makes it easy for members to find participating doctors, hospitals and other network providers. Members can search by location, specialty or languages spoken. Search results are customized so members see network choices for their specific plan.

Informed Health® Line

When it’s not an emergency and members have questions about a medical condition, they can call our toll-free number to speak with a registered nurse any time, day or night. Informed Health Line nurses can provide information on more than 5,000 health topics.

Read more about our online tools

Making connections for better care

A typical online health record is a simple repository of information. One person enters information about his flu shot; another keeps track of when she gets her mammograms.

The Aetna Personal Health Record is a little different. (And by “different,” we mean “better.”)*

Our tool syncs up with each person’s claims data. This means information is pre-filled, such as that recent doctor visit for an awful migraine. And because our tool often knows about the person’s prescriptions, it can send alerts about potential drug interactions and side effects.

Members can:

  • Enter their family medical history, such as Aunt Sally’s allergy to penicillin and cousin Lee’s diagnosis of prostate cancer. This can help doctors guide future care and plan health screenings
  • List the vitamins and over-the-counter medications they take
  • Give doctors permission to view their health summary
  • Print their health summary and take it to a doctor visit
  • Know when they are due for preventive screenings, such as a mammogram or colonoscopy

*Included for fully insured customers; available for a fee for self-insured customers.

See the Personal Health Record in action

Health benefits and health insurance plans are offered and/or underwritten by Aetna Health Inc., Aetna Health of California Inc., Aetna Health Insurance Company of New York, Aetna Health Insurance Company and/or Aetna Life Insurance Company (Aetna). In Florida by Aetna Health Inc. and/or Aetna Life Insurance Company. In Maryland by Aetna Health Inc., 151 Farmington Avenue, Hartford, CT 06156. Each insurer has sole financial responsibility for its own products.

This material is for information only. Health benefits and health insurance plans contain exclusions and limitations. Providers are independent contractors and are not agents of Aetna. Provider participation may change without notice. Aetna does not provide care or guarantee access to health services. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. The Aetna Personal Health Record should not be used as the sole source of information regarding a member’s health history. Information is believed to be accurate as of the production date; however, it is subject to change.

Policy forms issued in OK include: HMO OK COC-5 09/07, HMO/OK GA-3 11/01, HMO OK POS RIDER 08/07, GR-23 and/or GR-29/GR-29N.

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