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Behavioral Health Televideo Services allow health care professionals to use interactive audio, video and other electronic media for diagnosis, consultation or treatment.

Behavioral Health Televideo Services is a rapidly growing and evolving form of treatment. Licensed health care professionals provide services using real-time video conferencing. With this state of the art communications technology, health care professionals can provide services to members who may not have been able to access services in the past. Health care professionals who provide Behavioral Health Televideo Services comply with all relevant laws in the jurisdiction where they and the member getting services are located. We expect health care professionals providing Behavioral Health Televideo Services to comply with the Clinical, Technical and Administrative Guidelines of the American Telemedicine Association.

Please note: Not all benefits plans cover Behavioral Health Televideo Services. We require that both members and providers confirm benefits eligibility coverage for Behavioral Health Televideo Services before contacting an Aetna Behavioral Health Televideo provider for services.

Link to the spreadsheet of contracted televideo behavioral health services.