PayFlex® features a fully integrated platform to help members plan, save and pay for personal well-being, and ease plan sponsor administration.
Pairing Aetna® health plans with PayFlex creates a truly integrated experience for members and plan sponsors. You also get these advantages:
A range of available products help members achieve health and financial well-being, like FSAs, HRAs, HSAs to COBRA, retiree billing…even assistance for tuition and adoption costs.
A proprietary administration platform integrates payment across all services — with the ease of one contract, one service team and one robust portfolio.
A team of health care and financial well-being experts is at your service, from a dedicated implementation manager to a dedicated account manager for everyday needs.
Analytics and reporting provide a holistic view of member behavior, while targeted communication campaigns engage members for measurable results.
Reimbursement
PayFlex offers many reimbursement accounts to help members plan, save and pay for personal well-being — from HRAs to dependent care FSAs to tuition, adoption and commuter accounts.
Savings
Through our Health Savings Account (HSA), members can pay for today’s eligible care costs — and save for future ones — right on the PayFlex platform. They also get competitive interest rates, planning tools and a mobile app to view claims and pay providers in one place.
Payment
With our member-to-provider payment solution, Aetna Pay, members can manage and pay all medical bills from one, secure place. For faster provider payment and an easier financial journey.
COBRA
PayFlex customers can have peace of mind knowing our compliant and secure systems handle the administrative demands for the COBRA product. This is accomplished with a dedicated account manager and call center, along with online payment and reporting capabilities.
Direct Bill
Members can pay premiums online or by mail. And customers enjoy service from a dedicated account manager and call center, and offer online payment and reporting capabilities.
Every person’s path to personal well-being is unique. PayFlex integrates the entire member experience to support them along their health and financial journey.
Highlights include:
PayFlex also gives members more purchasing power with exclusive CVS discounts. Along with other personalized tools to help them plan and save for future well-being needs.
You also get a total package of health plans, programs and services to help your business stay strong and healthy.
Explore a menu of protection for every benefit need — from group medical and Medicare options to ancillary dental and vision plans.
Keep members healthy and engaged with wellness programs, digital tools and services that keep whole health in mind.
Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna).
PayFlex Systems USA, Inc. is an affiliate of Aetna Life Insurance Company
This material is for information only and does not contain legal or tax advice. You should contact your legal counsel or tax advisor if you have any questions or need additional information. PayFlex does not provide any payment or service in violation of any United States economic or trade sanctions. For more information about PayFlex, go to payflex.com Information is believed to be accurate as of the production date; however, it is subject to change.
Health benefits and health insurance plans contain exclusions and limitations.
Simple payment, billing, reimbursement and savings in one integrated platform.
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