New User Registration

*marked fields are required

Create an Account

To get you set up, we just need some basic info.

Your Member Info

Choose how to create your account. Most people use their Member ID. You can find your Member ID on your ID card, Welcome Letter, or any EOB we sent to you.

Member ID

Social Security number

Member ID* Show Member ID

Need help finding your Member ID?

Your Personal Info

Full first name*

Full last name *

Date of birth*

Zip Code *

Help me find my member ID

Front of Aetna insurance card with Member ID highlighted in the center left

Explanation of Benefits with Member name and ID highlighted in the top right corner

Welcome Letter with Member ID and name highlighted in the center left

On my ID card

On my EOB

On my Welcome Letter

Your account information

You already have an account with us.

We've filled in your user name below. Please continue to use this account, even if you have changed jobs or have a different insurance plan with us.

You will need a new account only if you have switched from being a subscriber (the person who pays the premium) to a dependent (covered by someone else's insurance) or from dependent to a subscriber. If this applies to you, register for a new account.

*marked fields are required

Create a user name*

Create a password* Show password

Retype this password* Show password

Select a security question *

Answer*

Verify email

Subscriber, employee or primary member information

*marked fields are required

Having trouble? It looks like you are a dependent under a family member's health care plan. Please enter the primary member's information in the subscriber boxes above and check your info below.

Subscriber's full first name *

Subscriber's full last name *

Subscriber's date of birth *

Subscriber's Zip Code *

Subscriber's member ID *

Find your Member ID on your ID card, Welcome Letter, or any EOB you received from us.
Get help locating your Member ID

Subscriber's Social Security number *

Your Information

Your full first name *

Your full last name*

Your date of birth *

Your Zip Code

Help me find my member ID

On my ID card

On my EOB

On my Welcome Letter

We're sorry. We can't complete your request at this time. Please try again later.

Help me find my member ID

Your account information

Subscriber, employee or primary member information

Help me find my member ID

User Agreement