Home Medical Enroll Member Resources Contact Us
Aetna Aetna
Contact Us

Whatever your question - day or night - there is a way to contact us.

By Phone:

Call Member Services
Call us at 1-877-54 AETNA during business hours to speak with a Member Services representative for:

  • Information about your plan benefits 
  • Help finding a network doctor
  • ID card requests and claim inquiries


Log on to your secure Aetna Navigator® website and click the Contact Us button to email Member Services. You'll get a response within 24 hours.

While there, you can also look for:

  • Health information - To learn about various diseases and conditions
  • Cost information - To become an informed consumer
  • Personalized tools - To help you better manage your health
  • Financial tools - To help you spend your health care dollars more wisely

Available 24 hours a day, 7 days a week from wherever you have Internet access.

medium small large
Aetna Aetna
Company Information   |   Site Map Aetna.com Home   |   Help   |   Contact Us   |   Search
Web Privacy Statement   |   Legal Statement   |   Privacy Notices   |   Member Disclosure

Copyright © 2001-2013 Aetna Inc.