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Learning Opportunities From Aetna...Developed With You in Mind


Bridge cultures, build patient relationships and learn how to achieve better health outcomes for your patients.

To help you care more effectively for patients from various ethnic and minority groups, we’re offering health care professionals free online training courses in cultural competency.

If you are a participating physician in Aetna’s network or have submitted a claim to us, you are eligible for these courses and can earn continuing education credits at no cost to you.

Developed by the Manhattan Cross Cultural Group, the Quality Interactions courses allow clinicians to participate in realistic clinical encounters. Clinicians learn key concepts and skills for delivering effective cross-cultural care that takes into account a patient’s cultural perspective and preferences.

Register today for your password to access the free Quality Interactions courses.

Additional information about the courses

Based on information from state licensing authorities, these courses meet special CME requirements in these states: Massachusetts, Risk Management; Nevada, Ethics; Pennsylvania, Risk Management/Patient Safety; Texas, Ethics/Professional Responsibility; New Jersey, Cultural Competency.

  • Quality Interactions® for Physicians (2.5 CME credits)
  • Quality Interactions® for New Jersey Physicians (6 CME credits)
  • Quality Interactions® for Oncologists (2.5 CME credits)
  • Refresher Course featuring Adolescent Health (1 CME credit)
  • Refresher Course featuring Congestive Heart Failure (1 CME credit)
  • Refresher Course featuring Pediatric Asthma (1 CME credit)
  • Refresher Course featuring a Geriatric Orthopedic Case (1 CME credit)
Register today for your password to access the free Quality Interactions courses.
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