Aetna
Aetna
Aetna Aetna
Advantages of Working with Aetna:
eBusiness Solutions
This chart provides a quick comparison of each tool's capabilities and features, as well as the type of company for which they're best suited.

Product Aetna eBilling EZenroll® EZLink™ Data File Transfer Solutions
 
Secure Transport Aetna EZConnect™
Customer Profile
  Best suited for HMO and PPO-based products Best suited for companies with no benefits administration system Best suited for companies with no benefits administration system Best suited for companies with a benefits administration system
  Employers with 51-3,000 employees (without EZLink) - can be used with other solutions listed Employers with 51-3,000 employees, who want simple online enrollment and eligibility maintenance Employers with 51-3,000 employees, who want a web-based benefits administration system, online billing, and employee self-service Employers with 125+ employees, who want to use their own benefits administration system and send eligibility and enrollment data via the Internet
Key Features
Online Enrollment, Terminations, Changes, etc. Yes, except COBRA Yes, for medical and dental products Yes, for most Aetna products, including HSA, FSA, COBRA and group insurance No
Online Eligibility No Yes Yes No
Online Account Management No No Yes No
Data Exports Yes, to Excel spreadsheet No Yes
Yes, supports unattended automated transfers Yes, supports attended data transfers to Aetna
Software Required Latest Adobe Acrobat and Internet Explorer No No
Yes, available at no cost

No
Toll-free Customer Service Yes Yes Yes No
Security Web SSL 128-bit encryption technology and unique IDs and passwords for user verification and system access
Aetna
Aetna