Aetna Vision Preferred Video Transcript

Hi, I’m David with Aetna … and I’m here to talk with you about our vision plan  - Aetna Vision Preferred… Uh… wait. I can’t…can you read that? Hang on. Ah. Much better. Let’s try that again.

Hi, I’m David with Aetna… and I’m here to talk with you about our vision plan  - Aetna Vision Preferred. Being able to see well is, obviously, important. But taking care of your eyes is also important for your general health.

During your routine eye exam, your eye doctor may uncover diseases in their early stages -- like glaucoma, diabetes, high blood pressure… even brain tumors. Not to mention, of course, more typical things like…nearsightedness. Aetna Vision Preferred makes taking care of your eyes as easy as – um… EFPTOZ? Your coverage includes frames, lenses and possibly contacts too.  It might even cover routine eye exams. You can use your lens coverage can be used once every benefit period to buy either 1 pair of eyeglass lenses OR 1 order of contact lenses. You can go to any provider you want to get them, in or out of network. But, keep in mind you can see some pretty big savings - even on popular lens options and accessories -- if you go to an in network provider.

But that shouldn’t be too hard, since our network includes thousands of independent and top retail providers, nationwide… like LensCrafters, Pearle Vision, Target, Sears, and JCPenney. You can even get your exam at one place and buy your eyewear at another, if you want. We’re flexible that way.

And speaking of flexible -- Aetna Vision Preferred has practically no lens or frame restrictions.  So when you’re picking out frames, you’ll have lots to choose from. 

And instead of paying full price for all this, you’ll either get an allowance to put toward your eye care costs or… you’ll just pay a small co-pay. 

In addition, if you want to stay in-network for a second pair of glasses or to give Lasik surgery a go, you’ll get access to discounts on those as well.

We are well equipped to work around your busy schedule… and we offer convenient options whenever we can.  Many of our providers are in or near major shopping centers and have weekend and evening hours.  …. There are even some where you can pick up your glasses or contacts the same day you order them, sometimes within an hour.  And network providers will submit your insurance claim for you!

Aetna has extensive live customer service hours, so if you have problems with your eyewear or benefits, getting ahold of someone who can help you is easy.

The Aetna Vision Preferred plan is a cinch to use.  We’ll send you a list of in-network providers close to your home, or you can choose a provider from our on-line directory.  Just bring in your member ID card, and that’s it! Convenience, savings, and quality eye care at your fingertips.

So, take care of your eyes with Aetna Vision Preferred …. And see what you’ve been missing.



Vision Exclusions/Limitations

Exclusions and limitations for vision include: any charges in excess of the benefit, dollar or supply limits stated in your Booklet-Certificate; any exams given during your stay in a hospital or other facility for medical care; drugs or medicines; eye surgery for the correction of vision, including radial keratotomy, LASIK and similar  procedures; for prescription sunglasses or light-sensitive lenses in excess of the amount which would be covered for non-tinted lenses; for an eye exam which is required by an employer as a condition of employment, an employer is required to provide under a labor agreement or is required by any law of a government; prescription or over-the-counter drugs or medicines; special vision procedures, such as orthoptics, vision therapy or vision training; vision services or supplies which do not meet professionally accepted standards; duplicate or spare eyeglasses or lenses or frames for them; lenses and frames furnished or ordered because of an eye exam that was done before the date the person becomes covered; replacement of lost, stolen or broken prescription lenses or frames; special supplies such as nonprescription sunglasses and subnormal vision aids; vision services that are covered in whole or in part under any other part of this plan, under any other plan of group benefits provided by the policyholder or under any workers’ compensation law or any other law of like purpose.  Other exclusions and limitations may also apply.

Vision insurance plans are underwritten by Aetna Life Insurance Company (Aetna). Certain claims administration services are provided by First American Administrators, Inc. and certain network administration services are provided through EyeMed Vision Care (“EyeMed”), LLC.
This material is for information only, and is not an offer to contract. An application must be completed in order to obtain coverage. Providers participating in the Aetna Vision Network are contracted through EyeMed Vision Care, LLC (“EyeMed”). EyeMed and Aetna are independent contractors and not employees or agents of each other. Participating vision providers are credentialed by and subject to the credentialing requirements of EyeMed. Aetna does not provide medical/vision care or treatment and is not responsible for outcomes. Aetna does not guarantee access to vision care services or access to specific vision care providers and provider network composition is subject to change without notice. Vision insurance plans contain exclusions and limitations. Not all vision services are covered. See plan documents for a complete description of benefits, exclusions, limitations and conditions of coverage. Lens coverage can be used once every benefit period to purchase either 1 pair of eyeglass lenses OR 1 order of contact lenses. Plan features and availability may vary by location and are subject to change. Discounts for noncovered services may not be available in all states. Information is believed to be accurate as of the production date; however, it is subject to change. For more information about Aetna plans, refer to www.aetna.com. Policy forms issued in Oklahoma include: GR-23 and/or GR-29/GR-29N.