WorkAbility® is an innovative, one-stop technology [or system] solution for claims administration and reporting of all your absence management needs.
First, there's the Customer portal for you and your employees to report new claims and check the status of existing claims.
Next is the administration and claim management system that efficiently and effectively orchestrates all claim and absence administration.
Lastly, WorkAbility's reporting gives you detailed on-demand reports so you can analyze data and assess absence trends for one department or your entire organization!
WorkAbility’s Customer Portal website allows members to easily manage claims and leave balances, and to contact Aetna - all at their convenience 24/7.
Members can register over the phone or online.
They can view copies of letters, and pay stubs, download forms and submit questions, as well as manage direct deposit of their disability benefit, and report a return to work or a leave extension.
For convenience, members can receive claim letters and forms online instead of having to wait for the letter to arrive in the mail.
WorkAbility contains all the features you'd expect from a best-in-class system such as: The ability to calculate tiered benefit structures, support federal, state, and local tax administration and eligibility feeds
WorkAbility can automate many tasks and processes, including information packet generation, claim closure notices, and monitoring federal and state regulations.
Data needs only to be entered once by our intake analyst, and then it populates through the system to avoid redundant entry and errors.
WorkAbility online medical protocols capture a range of diagnosis-specific information, such as disease management metrics, interventions, and the financial impact of absences.
WorkAbility offers real time disability and absence reports. Giving you complete insight and control, all in one place.
You can create reports based upon chosen date ranges, which enables the creation of reports on a monthly, quarterly and annual basis. Additionally, Aetna provides a comprehensive quarterly report package as part of the standard suite of reports.
Detailed weekly and on-demand reports are available at all levels of your organization and can be customized across your workforce for increased security.
With WorkAbility reports you can analyze employee absences and identify trends which can make your absence management programs more effective.
This helps you control your workforce readiness and your bottom line, and lets you focus on what you do best - running your business.
Aetna customers are raving about WorkAbility…here’s what they have to say…
…Customization at your fingertips
…Easy to read and understand
…An essential operating system
Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary Disability insurance plans/policies are offered and/or underwritten by Aetna Life Insurance Company (Aetna).
This material is for information only and is not an offer or invitation to contract. Not all disability services are covered. See plan documents for a complete description of the benefits, exclusions, limitations and conditions or coverage. Plan features and availability may vary by location and are subject to change. Disability insurance plans/policies contain exclusions and limitations. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Information is believed to be accurate as of the production date; however, it is subject to change. For more information about Aetna plans, refer to www.aetna.com.