Pharmacy Delivery Options

For employees who take medicine every month for chronic and complex conditions, prescription drug costs can be expensive — for them and for employers and organizations providing insurance.

We can help you manage these costs more effectively through our in-house pharmacy services: Aetna Rx Home Delivery^® and Aetna Specialty Pharmacy^®*.

Aetna Rx Home Delivery

Do your members require maintenance medications?
These drugs treat conditions like arthritis, asthma, diabetes or high cholesterol.

It's quick and easy to fill prescriptions for these drugs with our Aetna Rx Home Delivery mail service pharmacy. Learn more.

Negotiated rates
Lower costs for generic and brand-name drugs may result in plan savings for you and your Aetna members.

Convenient, consistent care
Members will find using Aetna Rx Home Delivery easier than visiting their local pharmacy every month. Mail service offers maintenance medications shipped directly to their home.

Greater supplies, lower copayments
Members can get up to a 90-day supply instead of the normal 30-day supply. And they may pay less for that larger amount than for three smaller fills at a retail pharmacy.

Lower overall medical costs
Because their medicine is delivered to their home and in a greater supply, members are more likely to stay on therapy and stay healthier. This can lead to fewer costly trips to the emergency room, which can mean lower overall medical costs for you.

Aetna Specialty Pharmacy 

Do your members require specialty medications?
These drugs treat conditions like multiple sclerosis, rheumatoid arthritis, anemia or cancer.

They are unique for many reasons. Your members can get these drugs, and the extra support needed during their treatment, through Aetna Specialty Pharmacy. Learn more..

Personalized clinical support
Specialty medications are different. And they can also be difficult to get used to. Trained nurses and pharmacists work with your members, giving them the individual support and attention they need to help overcome those difficulties and take their medicine as directed. Among the services offered:

• Self-injection training
• Side-effect management
• Ongoing follow-up with prescribing doctors
• Coordination of home health care, when necessary
• Outreach, follow-up calls to check on progress and concerns, proactive coordination of refills

Tracking outcomes
An Interventions and Outcomes tool helps track member progress, therapy related issues, guidance offered and any changes the prescribing doctor decides are needed based on our monitoring and support.

By studying outcomes, we can show how our work with members and their doctors helps to lower your health plan costs.

The proof is in the numbers 

Aetna Specialty Pharmacy achieved a total savings for plan sponsors of around $5 million by managing Synagis^® therapy during the 2010-2011 dispensing season.1 Synagis is a medication prescribed to protect high-risk infants, including those born prematurely, from respiratory syncytial virus. The pharmacy reviewed each order to ensure it met standard clinical guidelines for medical necessity and dosage.

Aetna Rx Home Delivery and Aetna Specialty Pharmacy continually receive high marks.

• 92% of members surveyed said they were completely, very or somewhat satisfied with Aetna Rx Home Delivery.²
• 93% of members surveyed said they were completely, very or somewhat satisfied with Aetna Specialty Pharmacy.³

Encourage your employees to use Aetna Rx Home Delivery or Aetna Specialty Pharmacy

Plan designs are available that encourage your members to fill their prescriptions through these pharmacies. Talk to us about what plan options might be right for you.**

* Aetna Specialty Pharmacy and the Specialty Pharmacy Network may not be available to California HMO members. Doctors may have agreed to dispense and administer these drugs to members themselves. Or they may write a prescription so that members can fill them at any participating retail or mail-service pharmacy.
**Availability varies by funding arrangement, service area and underlying plan. Check with your broker or Aetna representative. Or contact us.
¹Aetna Synagis Season Statistics Report January 2011.
²Aetna Rx Home Delivery research and analysis conducted by DSS, an independent market research firm, Full Year 2010.
³Aetna Specialty Pharmacy research and analysis conducted by DSS, an independent market research firm, Full Year 2010.
For complete information on plans and products, including availability, details, and brochures, please contact Aetna or your broker.