This RSV season
Aetna Specialty Pharmacy® understands the special needs of children at risk for severe Respiratory Syncytial Virus (RSV). To help, we dispense the preventive drug Synagis.®
We also offer personal support for you and your patients.
Things to keep in mind this season?
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Please review Aetna's Clinical Policy Bulletin(CPB) #0318. It outlines the criteria patients should meet for Synagis to be medically appropriate.
Key criteria this RSV season:
Follow these three easy steps to start your patients on service with Aetna Specialty Pharmacy. We'll take care of everything else.
1. Print and complete the appropriate form for each patient (based on situation below). You may send your in-season requests at any time. Please be sure to indicate that you are requesting an in-season start.
2. Indicate delivery arrangements on the form.
3. Fax in your form as indicated.
To initiate precertification or inquire about pending precertification, call an Aetna representative toll free at 1-866-503-0857.
Complete orders received before 3 p.m. ET are scheduled for next-day delivery.
Authorizations for Synagis® are completed when you place your patient's first order.
All additional doses of Synagis® that you request will be reviewed by a medical director. Each request will be considered on a case-by-case basis, in accordance with the state virology maintained by the CDC.
A nurse will call your patient's caregivers to let them know when their refill has mailed.
An experienced support team
Our RSV specialists will:
After you place your patient's order, a patient care coordinator (PCC) will call the patient's caregivers. The PCC will confirm key information like the child's weight, any allergies and shipping address.
A nurse who specializes in RSV will call the patient's caregivers as often as needed. If your patient's caregivers express any concern about their child's medication or dose, we will contact you to discuss.
We take care of your patient's medications. Our pharmacists will double-check each order to make sure it's right before it goes out the door. Our special packaging keeps medications at the right temperature.