Mail-order pharmacy services

 Delivering maintenance  medications to your patients at a lower cost 

For people who take medicine regularly for chronic conditions, prescription drug costs can be expensive. Our mail-service pharmacy can help.

Aetna Rx Home Delivery® fills prescriptions for millions of Aetna members who take medications for arthritis, asthma, diabetes, high cholesterol, high blood pressure and other chronic conditions.

Talk to your patients about the advantages 

• Convenient, consistent care — Instead of monthly trips to the pharmacy, they can get medications shipped directly to their home.
  
• Greater supplies, lower copayments — Instead of a 30-day supply, they can get a 90-day supply, with their doctor's approval. And, depending on their plan, they may pay less for that larger amount than for three smaller fills at a retail pharmacy.
  
• Better compliance  — Because their medicine is delivered to their home and in a greater supply, they are more likely to stay on track with their therapy and stay healthier.

Direct your patients to their secure member website 

Aetna members will receive an enrollment kit with order forms and instructions.

They can also go online. Tell them to log in to their Aetna Navigator® member website for a mail service brochure and order form.

After they place their first order, they can order refills online, over the phone or have you fax the prescription.

They can also check the status of their orders online.