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Aetna OfficeLink Updates

December 2017
Issue Number 4
Volume 13

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New fraud prevention initiative to stop identify theft

Personal identity theft affects a large and growing number of seniors. People age 65 or older are increasingly the victims of this type of crime. This is why the Centers for Medicare & Medicaid Services (CMS) is starting a fraud prevention initiative that removes Social Security numbers from Medicare cards. The aim is to help combat identity theft and safeguard taxpayer dollars.

CMS will mail new Medicare ID cards starting in April 2018
Starting April 2018, CMS will begin mailing new Medicare cards, which will include a new Medicare number. The mailings will be staggered throughout the year, with completion expected by April 2019. The new Medicare number will take the place of the HICN on Medicare cards. The new Medicare number won't change Medicare benefits. Once Medicare members get the new card, they should destroy their old card and start using the new card right away.

Where to get more information
You can find more information on the CMS site. Please take a minute to familiarize yourself with the upcoming new Medicare card changes. We’re asking you to help prepare people with Medicare for this change.


This material is for informational purposes only and contains only a partial, general description of plan benefits or programs and does not constitute a contract. Aetna arranges for the provision of health care services. While this material is believed to be accurate as of the print date, it is subject to change.