For The News Media

By email:
The best way to reach Aetna Media Relations is to send an email.

The mailbox is monitored constantly from 8 a.m. to 6 p.m., and periodically in the evening and on weekends.

By phone:
Members of the media also can call one of two numbers:

• 860-273-0888 for corporate inquiries, including financial, litigation, corporate strategy and public affairs.
• 860-273-0999 for health and related business inquiries, including product, network, service, technology and coverage issues, as well as all inquiries from regional media.

The phone lines are monitored regularly from 8 a.m. to 6 p.m., and periodically in the evening and on weekends.

For Members

Member questions or comments:
To reach Member Services [Dental, Flexible Spending Accounts, Medical, Pharmacy or Vision] … Aetna Global Benefits … or Life, Disability and Long Term Care … visit the Contact Us page.

For Other Inquiries

General inquiries:
For all general inquiries, contact the Aetna Switchboard at 860-273-0123.