Aetna Secure Website Registration Online TourActivating your online Aetna account is easy and takes only a few minutes of your time. When you're done you will have secure access to your personalized health and financial information, 24 hours a day, 7 days a week. Who can register? You can activate your account if you are an Aetna subscriber, the person who elected Aetna benefits. A dependent of a subscriber or are eligible for certain Aetna services. Items needed for registration You will need your member ID which is located on your Aetna ID card or your social security number. If you are a member of insurance plan and don't have an Aetna ID you need your access code, dependent key code or work email address. Access Next you will simply provide some basic information which helps us validate who you are. It also helps us personalize your secure website to your needs and with your information. User Name and Password Setup To help safeguard your information you will create a user name and password that you will use each time you enter your secure website. Be sure to read the requirements stated in the help text when selecting a user name and password. Security Questions If you ever forget your user name and password, the security question and answer you select will help you quickly and easily retrieve your user name and reset your password right online 24/7. The security question and answer also help prevent unauthorized access to your account. Help along the way If you have questions at anytime along the activation process, read the helpful tips along side the requested information. If you still have questions email us whenever its convenient for you or call our toll free telephone number between 7 am and 9 pm eastern standard time to have a customer service representative personally guide you through the process step by step. Registration complete Once you have completed the activation process you will see this confirmation screen indicating that you have successfully registered for your secure website. You can then instantly access your information on the site any time anywhere 24/7. For security purposes you will also receive a postcard in the U.S. Mail confirming that you have successfully activated your account. Interested in hearing more about the features and benefits of our secure website? Click here to take a tour of the site or simply click the register now link to immediately access your account and begin taking full advantage of your personalized website. |