Register With Aetna Navigator | Member Services Contacts | Member Documents and Forms | Drug List Changes | Low Income Subsidy | Leaving a Plan

Leaving a Plan

Stay informed about the reasons why your Aetna Medicare coverage could be terminated or why you might be disenrolled. Moving out of the service area, not paying your plan premium, and wanting to change your plan are just a few of the reasons. To learn how your benefits would be affected, select a link below.

  Potential for Coverage Termination

  Potential for Aetna Medicare Contract Termination

  Rights and Responsibilities Upon Disenrollment


Contact Us

Call Member Services 7 days a week, from 8:00 a.m. - 8:00 p.m.

• Aetna Medicare Advantage members (with or without prescription drug plan): 1-800-282-5366 (TTY/TDD 1-800-628-3323)
• Aetna Medicare Rx members (prescription drug plan only): 1-877-238-6211 (TTY/TDD 1-888-760-4748)

Mailing Address:
Aetna Inc.
151 Farmington Avenue
Hartford, CT 06156
USA

Find general Medicare contact information.

M0001_S5810_7A_71208
Updated 12/2007