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Member Resources: Billing
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How to Read Your Invoice

Do you have questions about how to read your invoice? If so, you can now learn how to read your invoice Indicates Adobe Reader File Format. If you have reviewed the "How to Read Your Invoice" page and still have questions, please feel free to contact us at 1-866-772-3862.

Make a one time payment by credit card or with a checking account

Pay your premium online by credit card/debit or deduct your money directly from your checking account by using Electronic Funds Transfer (EFT) for an easy way to make a one time payment.3

Pay your premium online by debit/credit card or from your checking account.
Already registered for the Aetna Payment System?

Easy Pay from Aetna1

A fast and easy way to pay your premium …

Easy Pay from Aetna automatically withdraws your plan premium from your checking account on the date it is due each month.

Why? Easy Pay helps you save on your costs of checks, envelopes and postage. Plus, you don't have to worry about your plan premium being late or getting lost in the mail.

Who? Anybody who's currently enrolled or has been accepted into an Aetna individual health insurance plan may apply to take advantage of Easy Pay. Also, as long as you have a checking account and are a customer in good standing, you may participate in this billing plan.

When? Billing starts either the 1st or 15th of the month following the last invoice on record. So please continue to send payments by mail until then.

To apply2, simply complete the Easy Pay - Payment Authorization Application Indicates Adobe Reader File Format and fax it back to us at (860) 975-1253 or return it by mail to:

Aetna
Attn: EFT
P.O. Box 730
Blue Bell, PA 19422

You will not receive a paper invoice when you are enrolled in Easy Pay. Payments will appear on your bank statement as "Aetna Autodebit Coverage".

For more information about Easy Pay, call 1-866-772-3862 or, for the hearing impaired, call (TTY/TDD) 1-800-628-3323.

Pay by Phone.

Or you can pay by phone using our Interactive Voice Response system by calling 1-866-350-7644.

Questions? Please send us an e-mail. We're here to help.

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1Please see application for all terms and conditions.

2Allow 30 days for us to process your initial application request.

Aetna Advantage Plans for individuals, families and the self-employed are underwritten by Aetna Life Insurance Company (Aetna) directly and/or through an out-of-state blanket trust and Aetna Health Inc. In some states, individuals may qualify as a business group of one and may be eligible for guaranteed issue, small group health plans. These plans are medically underwritten and you may be declined coverage in accordance with your health condition.

IN CT, THIS PLAN IS ISSUED ON AN INDIVIDUAL BASIS AND IS REGULATED AS AN INDIVIDUAL HEALTH INSURANCE PLAN.

Policy forms issued in OK include: Comprehensive PPO-GR-11741 (5/04); Limited-GR-11741-LME (5/04) and Dental-11826 Ed 9/04.

3 For your security and protection, the Aetna Payment System is provided by Citibank N.A