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Frequently Asked Questions
(FAQs)
Below are frequently asked questions about health benefits and insurance coverage from Aetna Life Insurance Company (Aetna*). To view an answer to a question listed below, please click the question under the desired category.


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This managed care plan does not cover all of your health care expenses. Read your contract carefully to determine which health care services are covered. To contact the plan if you are a member, call the number on your ID card; all others call 1-888-98-AETNA (1-888-982-3862).

* In Pennsylvania the Individual HMO plan is offered by Aetna Health Inc.