The Advantages of Aetna's DMO

The Aetna Dental Maintenance Organization (DMO) provides you and your covered family members with broad-based dental coverage.  Coverage includes:

  • Preventive care (cleanings, bitewing x-rays, full-mouth x-rays and more)
  • Restorative care (fillings)
  • Major restorative (bridges, crowns, dentures and more)
  • Implants
  • Orthodontics

With the Aetna DMO plan for the State of Texas and Higher Education Employees, Retirees and eligible dependents, there are:

  • No annual maximums
  • No annual or lifetime deductibles (patient payments may apply)
  • Most diagnostic and preventive services require no patient payments, while other procedures have some out-of-pocket expense 
  • Virtually no claim forms, except for out-of-area emergencies

Participating dentists are located in most, but not all, areas of Texas. Each eligible family member may select a different participating general dentist.  The DMO Participating Dentist list for the ERS plan can be viewed via the ERS website under "Insurance," "Dental," then "Dental HMO" (Provider Look-up).  You may also call Aetna Customer Service at 1-800-275-1794 and request a list of participating general dentists in your area.   When selecting a participating general dentist, you may take advantage of:

  • Monthly switches, no explanation required
  • Family-style ID cards displaying information for up to four covered family members.

Participation in the Aetna DMO includes access to following value-added programs:

Note: ERS cannot and does not guarantee the length of time that a specific or type of value-added product will be offered or that a product will be offered in the future. If you have questions or concerns about these products, please contact the carrier directly.

Aetna Customer Service is available from 8 a.m. to 5:30 p.m. CT, Monday through Friday, at 1-800-275-1794.  You can also email us if you have questions or would like to change your general dentist.  Access the ERS website at www.ers.state.tx.us, select "Insurance," "Dental," then "Dental HMO."  Once on the Aetna Dental website, select “Aetna Customer Service” and follow the prompts. 

This Plan Year is Effective September 1, 2007

Document Utilities
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Related Documents
The following documents are provided in Adobe PDF format.
Welcome Letter
Plan Overview
(152 KB / 1 page)
Employee Handbook
(1,036 KB / 45 pages)
Dental Summary of Coverage
(238 KB / 45 pages)
Dental Care Schedule
(684 KB / 4 pages)
Service Area Map
(499 KB / 1 page)
Dentist Selection Form
(18 KB / 1 page)
Dentist Nomination Form
(89 KB / 1 page)
Dental Educational Materials
Value Added Programs
Certificate of Group Dental Coverage

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