WorkAbility® Aetna's state-of-the-art absence management system

Transcript


Voice Over & On Screen:

WorkAbility® Aetna's state-of-the-art absence management system.

On Screen:

Innovative, One Stop Technology, Absence Management


Voiceover:

WorkAbility® is an innovative, one-stop technology [or system] solution for disability and leave claims administration and reporting of your absence management needs.

On Screen: Portal

Voiceover:

First, there's the Customer portal for you and your employees to report new claims and check the status of existing claims.

OnScreen:

Administration and Claims Management

Voiceover:

Next is the administration and claim management system that efficiently and effectively orchestrates all claims and absence administration.

On Screen: Reports

Voiceover:

Lastly, WorkAbility's reporting gives you detailed on‐demand reports so you can analyze data and assess absence trends for one department or your entire organization!
WorkAbility’s Customer Portal website allows members to easily manage claims and leave balances, and to contact Aetna - all at their convenience 24/7.
Members can register for the WorkAbility portal over the phone or online.

On Screen:

View copies of letters and pay stubs

Download forms and submit questions
Report new absences
Upload documents
Manage alerts
Report a return to work or a leave extension online

Voiceover:

They can view copies of letters, and pay stubs, download forms and submit questions, as well as report new absences, upload documents, manage alerts, report a return to work or a leave extension online.

On Screen:

Disability and leave members can access information on Aetna Mobile


Voiceover:

For convenience, members can receive claim letters and forms online instead of having to wait for them to arrive in the mail.
Aetna Mobile puts these capabilities into the palms of your hands – anytime and anywhere. Members can get the status of a claim, receive important updates and contact us anytime using a Smart phone.

On Screen:

Portal
Administration and Claims Management

On Screen:

  • Calculate tiered benefit structures
  • Up to date, state of the art tax administration, federal, state and third party sick pay
  • Exchange of Data – eligibility and claim/payment
  • Integrated Disability, Federal, State and Company leave programs

Voiceover:

WorkAbility contains the features you'd expect from a best-in-class system such as: The ability to calculate tiered benefit structures, support federal and state tax administration and eligibility feeds.

On Screen:

Packet generation

Claim closure notices
Monitor regulations

Voiceover:

WorkAbility can automate many tasks and processes, including information packet generation, claim closure notices, and monitoring federal and state regulations.
Data only needs to be entered once by our intake analyst, and then it populates through the system to avoid redundant entries and errors.

On Screen:

Disease management metrics

Interventions
Financial impact of absences.

Voiceover:

WorkAbility online medical protocols capture a range of diagnosis-specific information such as disease management metrics, interventions, and the financial impact of absences.

On Screen:

Administration and Claims Management

Reports

On Screen:


Real-time reports

Complete insight and control
All in one place

WorkAbility offers real time disability and absence reports - giving you complete insight and control, all in one place.

On Screen:

Comprehensive quarterly report package

Detailed weekly and on-demand reports available

Voiceover:


You can create reports based upon chosen date ranges, which enables the creation of reports on a monthly, quarterly and annual basis. Additionally, Aetna provides a comprehensive quarterly report package as part of the standard suite of reports.
Detailed weekly and on-demand reports are available at all levels of your organization and can be customized across your workforce for increased security.
With WorkAbility reports you can analyze employee absences and identify trends, which can make your work-force and absence management programs more effective.
This helps you control your workforce readiness and your bottom line, and lets you focus on what you do best - running your business.
Aetna customers are raving about WorkAbility…here’s what they have to say…

On Screen & Voiceover :

“…What a great resource WorkAbility® can be. . . .”
“…WorkAbility® was a big reason we came to Aetna….”
“I’m in the WorkAbility® Portal every day …. I am pleased to see that it’s constantly being improved. . . .”
*Feedback from customers in 2012/2013. Identity has not been revealed.

Voiceover:

Disability insurance plans/policies are offered and/or underwritten by Aetna Life Insurance Company (Aetna).

On screen:

Aetna
WhyAetnaDisability.com


Disability insurance plans/policies are offered and/or underwritten by Aetna Life Insurance Company (Aetna). This material is for information only and is not an offer or invitation to contract. An application must be completed to obtain coverage. Not all disability services are covered. See plan documents for a complete description of the benefits, exclusions, limitations and conditions or coverage. Plan features and availability may vary by location and are subject to change. Disability insurance plans/policies contain exclusions and limitations. Apple,the Apple logo and iPhoneare trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Information is believed to be accurate as of the production date; however, it is subject to change. For more information about Aetna plans, refer to www.aetna.com.

Policy forms issued in OK include: GR-9/GR-9N and/or GR-29/GR-29N. Policy forms issued in OK include: GR-9/GR-9N and/or GR-29/GR-29N. 15.27.112.1 A