Commitment to Quality

Safe, quality health care is our priority

You deserve to get the best and safest health care possible. And we want you to get it. The information on this page can help you make decisions about your doctors, treatments and health plans based on safety and quality.

Aetna Physicians Performance Network

Finding the right doctor can be a challenge. We can help make this easier for you. When you're looking for a doctor in one of the 12 medical specialties in the DocFind® directory, look for doctors with the blue star next to their names. They are part of the Aexcel® network*. These doctors meet certain standards for quality care and cost efficiency. Now you can make more informed decisions for you and your family.

Aetna Institutes of Quality®

Quality care made simple.
Bariatric, cardiac and orthopedic treatment can be filled with complex decisions. Choosing a health care facility for an upcoming procedure doesn’t have to be one of them. The Aetna Institutes of Quality® (IOQ) network was developed to help you and your doctor simplify your selection.

Patient safety information

How to be safe when seeking health care

National Committee for Quality Assurance Accreditation

The National Committee for Quality Assurance is an independent, nonprofit group. Its mission is to improve health care quality. They review the health plans and services of health care companies. And they develop standards to find areas to improve. We take part in this voluntary audit process. Look up report cards for information on Aetna health plans.

Quality report cards

Health care is not just about cost. Consider quality when making health care decisions. Use these report cards to learn about the quality of your health plan.

Quality improvement information

As an Aetna member, you are entitled to information about Aetna’s programs to improve health care quality. Learn more about quality efforts under way.

* Aexcel is not available with HMO plans.

Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna).

This material is for information only. For more information about Aetna, please refer to www.aetna.com.

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