Say goodbye to paper claims forms. Sign up for the health care FSA streamline feature from Aetna. Streamlining automatically moves an eligible medical, dental or pharmacy claim to the Aetna's FSA system. There is no need to submit an FSA claim form.
Please refer to your employer's Summary Plan Description to determine if this is an available benefit under your employer's plan. In case of a conflict between your plan documents and the information in this website, the plan documents will govern.
You visit your doctor and receive medical services
You pay your out-of-pocket expense, such as a copay and/or coinsurance, directly to your health care provider
Your health care provider sends a claim to your medical plan for the rest of the amount owed
When the claim is paid under your medical plan, the out-of-pocket portion is automatically submitted to your health care FSA
Your out-of-pocket expense is then reimbursed to you by direct deposit into your bank account or by check
Ask your employer if the streamline option is available for your plan. You might be enrolled already. If you are not enrolled but eligible, you can sign up online. You can choose to stop your streamline election online, too.
Prefer to talk instead? Ask your employer for our toll-free customer service number. We are here Monday through Friday, 8 a.m. to 6 p.m. in your local time zone.
The IRS requires you to retain receipts for all FSA expenses even if you use the streamline option. Save your receipts. It's important.
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