Aetna Specialty Health Care Management^SM

A dedicated team to support your treatment

The Aetna Specialty Health Care Management team helps members with chronic conditions stay on track. And get support for their treatment. These conditions include:

• Asthma (pediatric and adult)
• Crohn's Disease
• Hepatitis C
• HIV
• Lysosomal Storage Disease (Enzyme replacement therapy)
• Multiple Sclerosis
• Oncology
• Osteoporosis
• Pulmonary Arterial Hypertension Primary Immunodeficiency (with IVIG therapy)
• Rheumatoid Arthritis Transplant

Managing these conditions can be challenging. Treatment often means taking specialty drugs. These drugs are injected, infused or taken by mouth. They can require special storage conditions, such as refrigeration. It's a lot to handle, especially if you're just diagnosed.

The Aetna Specialty Care Rx^SM pharmacy benefits/insurance plan may be part of your prescription drug coverage. It helps pay for certain specialty drugs.

Personal attention from a nurse

You'll have your own Aetna Specialty Health Care Management Nurse to support you through your treatment. He or she can:

• Give you information about your condition
• Counsel you about your specialty medicine
• Help you stay on track with your treatment
• Alert you to potential treatment side effects and help you manage them
• Connect with your doctor’s office and ask questions on your behalf
• Help you avoid trips to the doctor’s office or hospital

Your nurse is there to discuss any questions or concerns you may have – and help improve your quality of life.

Get even more support

The Aetna Specialty Health Care Management team can also connect you to additional support resources such as:

• Copayment assistance – various groups that offer assistance paying for copays or premiums
• Aetna Case Management
• Aetna Disease Management
• Aetna Healthy Lifestyle Coaching
• Aetna Women's Health Unit
• Aetna Behavioral Health
• Aetna Registered Dieticians
• Community resources – Support groups, education groups, counseling

Ready to learn more?

If you take a specialty drug and want to learn more about this extra support, please call Aetna Specialty Pharmacy^®*. Our toll-free number is 1-866-782-ASRX (1-866-782-2779). If you use a telephone device for the deaf (TDD), call 1-877-833-ASRX (1-877-833-2779).

* Aetna Specialty Pharmacy and the Specialty Pharmacy Network may not be available to California HMO members.  Talk to your doctor about the appropriate way to get the specialty medications you need.  Doctors may have agreed to dispense and administer these drugs to you themselves.  Or they may write a prescription so you can fill them at any participating retail or mail-order pharmacy.

This material is for information only. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Information is believed to be accurate as of the production date; however, it is subject to change.