A dedicated team to support your treatment
The Aetna Specialty Health Care Management team helps members with chronic conditions stay on track. And get support for their treatment. These conditions include:
Managing these conditions can be challenging. Treatment often means taking specialty drugs. These drugs are injected, infused or taken by mouth. They can require special storage conditions, such as refrigeration. It's a lot to handle, especially if you're just diagnosed.
The Aetna Specialty Care RxSM pharmacy benefits/insurance plan may be part of your prescription drug coverage. It helps pay for certain specialty drugs.
Personal attention from a nurse
You'll have your own Aetna Specialty Health Care Management Nurse to support you through your treatment. He or she can:
Your nurse is there to discuss any questions or concerns you may have – and help improve your quality of life.
Get even more support
The Aetna Specialty Health Care Management team can also connect you to additional support resources such as:
Ready to learn more?
If you take a specialty drug and want to learn more about this extra support, please call Aetna Specialty Pharmacy®*. Our toll-free number is 1-866-782-ASRX (1-866-782-2779). If you use a telephone device for the deaf (TDD), call 1-877-833-ASRX (1-877-833-2779).
* Aetna Specialty Pharmacy and the Specialty Pharmacy Network may not be available to California HMO members. Talk to your doctor about the appropriate way to get the specialty medications you need. Doctors may have agreed to dispense and administer these drugs to you themselves. Or they may write a prescription so you can fill them at any participating retail or mail-order pharmacy.
This material is for information only. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Information is believed to be accurate as of the production date; however, it is subject to change.
Health benefits and health insurance plans contain exclusions and limitations. See plan documents for a complete description of coverage.