Aetna Voice AdvantageSM (AVA) for Pharmacy Professionals

Answers to your pharmacy questions, anytime you need them

Our Pharmacy Help Line is here to answer your questions about:

  • Online claims adjudication
  • Pharmacy claims policies
  • Benefits

The Pharmacy Help Line is:

  • Available 24 hours a day, 7 days a week
  • At your service 365 days a year, including holidays