Get claims, precertification and other medical, dental and pharmacy forms you need here.
Join the Aetna Network
When you join our network, you'll get access to information, tools and support to care for your Aetna patients. Request an application.
Review evidence-based clinical guidelines from nationally recognized authorities. See how they guide our staff in determining coverage, such as inpatient review, discharge planning and retrospective review.
Find out if a particular service, procedure, prescription drug or medical device needs precertification.
Prescription medication precertification form (PDF, 531 KB)
Find the Aetna Medicare guidelines, documents and forms you need.
Claims & Administration
Get claims, payment, reimbursement and billing documents, including ERA and EFT enrollment forms.
Use our COB form to print and share with your patients. This will help you collect and send COB data to us.
For Ohio Providers Only (Legislation 3901.381) - Refusal to Enroll in EFT form (PDF, 63 KB).
National Provider Identifier (NPI)
Apply for, share and use your NPI.
Use these forms to improve your communication with other physicians
Aetna Pharmacy Management
Review the Preferred Drug Lists and Pharmacy Clinical Policy Bulletins. Request an enrollment packet from Aetna Pharmacy Management to become a participating pharmacy. Find specialty medication forms, too.
Download a dental claim form.
Aetna Behavioral Health
Our Behavioral Health Provider Manual (PDF, 519 KB) and our Employee Assistance Program (EAP) Provider Manual (PDF, 531 KB) give you the resources you need to work with us, including network participation, the authorization/precertification process and more.
Other resources include:
Facilities designated as Aetna Institutes™ are publicly recognized, high-quality, high-value health care facilities. Learn more about the requirements to be selected as an Institute of Excellence® or Institute of Quality®.
Physician Advisory Board
The Physician Advisory Board gives Aetna advice on issues of importance to doctors and makes recommendations for our business practices and policies. Read the board's recent meeting summaries.
Health care newsletters
Our OfficeLink Update™ newsletter brings you important policy and practice changes, regional news, online course offerings and more.