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Why Register?

  • Secure 24/7 access
  • Submit claims electronically
  • Get claim payment information through ERA/EFT
  • Learn about important Aetna announcements

ERA, EFT and Electronic EOBs

 

Electronic Remittance Advice (ERA)

  • Obtain claim payment information online via ERA, eliminating paper explanation of benefits (EOBs). This convenient alternative to paper remittances is available for all Aetna benefit plans.
  • Learn more about ERA/EFT  (PDF, 162 KB)
  • Enroll in ERA/EFT by using our ERA/EFT enrollment form  (PDF, 466 KB).
  • You can also use the ERA/EFT enrollment form to request changes to your ERA vendor and/or your bank account information.


Electronic Funds Transfers (EFT)

  • Receive fast, confidential and secure claim payments deposited directly into one or multiple designated bank accounts.
  • Learn more about EFT  (PDF, 400 KB)
  • Enroll in EFT by using our EFT only enrollment form  (PDF, 380 KB).
  • You can also enroll in EFT online through the Council for Affordable Quality Healthcare (CAQH). You can visit their website for additional information.
  • If you would like to change your bank account information, please use the ERA/EFT enrollment form in the previous section.

Electronic Explanation of Benefits (eEOBs)

  • Not set up for ERA? Access our claim explanation of benefits, electronically, anytime on our secure provider website using the links on the left
  • Learn more about registering for our secure provider website and how to access our eEOBs  (PDF, 117 KB)
  • View samples of our provider EOBs and how to read them:  

Use ERAs (or eEOBs) and EFTs together and get paid faster, reduce administrative costs and eliminate paper EOBs and checks.

Get Started Today - Its Easy!

View our ERA/EFT Reference Guide  (PDF, 78 KB) to learn more.

After completing and returning the ERA/EFT or EFT only enrollment form, you will be contacted by an Aetna ERA/EFT Project Consultant to complete the process.