ERA, EFT and Electronic EOBs

• Obtain claim payment information online via ERA, eliminating paper explanation of benefits (EOBs). This convenient alternative to paper remittances is available for all Aetna benefit plans.
• Learn more about ERA/EFT  (PDF, 162 KB)
• Enroll in ERA/EFT by using our ERA/EFT enrollment form  (PDF, 466 KB).
• You can also use the ERA/EFT enrollment form to request changes to your ERA vendor and/or your bank account information.

• Receive fast, confidential and secure claim payments deposited directly into one or multiple designated bank accounts.
• Learn more about EFT  (PDF, 400 KB)
• Enroll in EFT by using our EFT only enrollment form  (PDF, 380 KB).
• You can also enroll in EFT online through the Council for Affordable Quality Healthcare (CAQH). You can visit their website for additional information.
• If you would like to change your bank account information, please use the ERA/EFT enrollment form in the previous section.

• Not set up for ERA? Access our claim explanation of benefits, electronically, anytime on our secure provider website using the links on the left
• Learn more about registering for our secure provider website and how to access our eEOBs  (PDF, 117 KB)
• View samples of our provider EOBs and how to read them:
  • Sample Medical Explanation of Benefits (EOB)  (PDF, 407 KB)
    
  • Medical EOB Field Descriptions Key  (PDF, 20 KB)
   

Get Started Today - Its Easy!

View our ERA/EFT Reference Guide  (PDF, 78 KB) to learn more.

After completing and returning the ERA/EFT or EFT only enrollment form, you will be contacted by an Aetna ERA/EFT Project Consultant to complete the process.