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Pharmacy Services

Helping patients get the medications they need

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Pharmacy Help Line

Do you need answers to questions about prescription drugs? We’re here 24 hours a day, every day.

Call the Pharmacy Help Line at 1-800-238-6279

Prescribing Tools

Search our formulary list of preferred drugs. Find a pharmacy clinical policy bulletin, or search our preferred drug lists. Or find out more about e-prescribing.

Learn about prescribing tools

Specialty Medications

Some patients require specialty drugs for chronic or complex conditions. Aetna Specialty Pharmacy® can dispense these drugs quickly and at a reasonable cost.

Learn about specialty medication services

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Pharmacy Claims

Submit your pharmacy claims electronically through one of our electronic transaction vendors using NCPDP Telecommunications Standard D.0.

Submit pharmacy claims online

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Log in to your secure site

The secure provider website has information and tools. You can complete real-time transactions with our administrative and financial tools. You can use the tools to help with:

  • Claims processing
  • Account management
  • Eligibility and benefits inquiries

Sign in or register today

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