Glossary

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UCR See “Usual, customary, reasonable.
Uncovered services These are also called “ exclusions.“ They are specific conditions or services that are not covered under a health plan. They are listed in the plan documents. Check to see what is not covered before enrolling in a plan. Ask the plan or your employer for a copy of the plan documents.
Underwriting This process helps assess the costs of insuring potential members. It is used to decide who is eligible for coverage. Medical questions may be asked. A health exam may be required. Rate level and premiums are based on results.
Urgent care Urgent care is not the same as emergency care. It is for a sudden illness or injury that is not life threatening. But care still needs to be given quickly so the person does not develop more serious pain or problems.
Usual, customary, reasonable (UCR) See “Reasonable and customary charge.”

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