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Expanding Health Care Access to Include Everyone
At Aetna, we believe in recognizing the individual needs of all our customers. And we’re committed to developing products and services that help meet those needs. That’s why our business model includes a strong focus on health care for the gay, lesbian, bisexual and transgender (GLBT) community.

As an industry-leading employer, Aetna is equally committed to promoting a GLBT-friendly workplace. This includes offering domestic partner benefits, as well as providing non-discrimination policies covering sexual orientation and gender identity.

Aetna has successfully incorporated an inclusive mindset into all aspects of its business. As a result, we continue to strengthen our workplace diversity to mirror the customers we serve.


GLBT Health Care
  • Aetna is the first health insurance company in the U.S. to link its members to an online provider database from the Gay and Lesbian Medical Association (GLMA). Aetna members have access to this GLMA database through a link on DocFind®, the company’s online provider directory.
  • Aetna has created an assessment of important aspects of health care plans, such as disease and medical management, wellness and behavioral health, to ensure that its plans are meeting the needs of the GLBT community.
Workplace Initiatives
  • Aetna supports the Employment Non-Discrimination Act (ENDA), which makes it illegal to fire, refuse to hire or refuse to promote employees based on a person’s sexual orientation or gender identity.
  • Aetna hosts a “Diversity in Action Lecture Series” to introduce employees to stories that increase awareness and understanding of how diversity contributes to business success. The series provides a different experience that broadens Aetna’s thinking and approach to its employees and customers. As a further measure of encouragement, Aetna provides support for employees to attend the annual Out & Equal conference on workplace advocacy.
Corporate Recognition
  • Aetna’s President, Mark Bertolini, received the first annual Award for Leadership given jointly by the National Gay and Lesbian Chamber of Commerce and the Human Rights Campaign at the first-ever “Out and Healthy Conference.” Bertolini is also the executive sponsor of Angle, the Aetna employee network of gay, lesbian, bisexual and transgender employees. As the group’s “straight ally,” he has helped Angle to craft an operating plan and expand its focus to business issues, such as building a physician network for the GLBT community.
  • Aetna has earned the top rating of 100 percent in the 2009 Corporate Equality Index (CEI), an annual survey administered by the Human Rights Campaign Foundation. This is the seventh consecutive year that Aetna has received a perfect score for its service to GLBT employees and consumers.
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Aetna
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